[Kikibosum]

What type of evidence did you submit In support of your claim?

All of the above. In fact, they didn't close the request because I don't have any arguments but because it doesn't fit the problem. I have recontacted an advisor who has reopened a more appropriate request and will notify me within 72 hours!

Did you tell them to provide photographic evidence of this?

the object was neither damaged, nor different, nor had any missing parts as you had indicated.

I explained my story well and stuck to it. I know you don't have time to go back up this thread or even remember it, but the complaint was not originally about a non-matching item but rather a seller suspecting me of fraud and refusing to return it with, as a bonus, a lack of respect for customer service. So they reopened the dispute with a more appropriate subject.