[Johnngnky]

You should be fine - I've done more than 10 chargebacks on my account, albeit most of them low value, and still have only 1 sign of flagging ( I created a thread about it), which was fixed after I contacted support.

If the company is Curry's then they have started to reply recently. Very often even, multiple people can confirm this. This is why I recommended Not as described. So take your next course of action with caution.

Oops, I have a Curry's chargeback atm, for DNA with DPD tracking (They remove the tracking from the database after delivery complete AFAIK) . I'm relying on luck that they don't read mine, as it's just £50. I guess I've got 2 weeks to go until I get the result.

[mothered]

i meant if i chose not to use the DNA method which of the 3 options for item not as described would be easiest.

Apologies, I was under the Impression that you're still adamant on the DNA.

I'd say to opt for "The Item Is different to what I ordered", that Is, the wrong Item received. It's more likely they'll ship an Incorrect Item, than one with missing parts or not In the condition as per your order.

If i wanted to be on the safe side and go with the item not as described route, will they ask me to return the items and if so what do in regards of tracking id? do i box them or just give PayPal and tacking id?

PayPal predominantly want proof of the tracking ID as "being delivered" (In transit) and for the most part,  don't contact the seller.

So you can certainly box them and by the time they've received the package, your refund would've been Issued.

This is why I recommended Not as described. So take your next course of action with caution.

This ^

In my experience, the SNAD has a high success rate with the majority of companies.

[goldengeneration]

i meant if i chose not to use the DNA method which of the 3 options for item not as described would be easiest.

Apologies, I was under the Impression that you're still adamant on the DNA.

I'd say to opt for "The Item Is different to what I ordered", that Is, the wrong Item received. It's more likely they'll ship an Incorrect Item, than one with missing parts or not In the condition as per your order.

If i wanted to be on the safe side and go with the item not as described route, will they ask me to return the items and if so what do in regards of tracking id? do i box them or just give PayPal and tacking id?

PayPal predominantly want proof of the tracking ID as "being delivered" (In transit) and for the most part,  don't contact the seller.

So you can certainly box them and by the time they've received the package, your refund would've been Issued.

This is why I recommended Not as described. So take your next course of action with caution.

This ^

In my experience, the SNAD has a high success rate with the majority of companies.

If i go with the wrong item received option, will I definitely have to return something?

[mothered]

i meant if i chose not to use the DNA method which of the 3 options for item not as described would be easiest.

Apologies, I was under the Impression that you're still adamant on the DNA.

I'd say to opt for "The Item Is different to what I ordered", that Is, the wrong Item received. It's more likely they'll ship an Incorrect Item, than one with missing parts or not In the condition as per your order.

If i wanted to be on the safe side and go with the item not as described route, will they ask me to return the items and if so what do in regards of tracking id? do i box them or just give PayPal and tacking id?

PayPal predominantly want proof of the tracking ID as "being delivered" (In transit) and for the most part,  don't contact the seller.

So you can certainly box them and by the time they've received the package, your refund would've been Issued.

This is why I recommended Not as described. So take your next course of action with caution.

This ^

In my experience, the SNAD has a high success rate with the majority of companies.

If i go with the wrong item received option, will I definitely have to return something?

Unless It's something of real low value, I'd say they'll certainly request the Item be returned.

[Roadman]

i meant if i chose not to use the DNA method which of the 3 options for item not as described would be easiest.

Apologies, I was under the Impression that you're still adamant on the DNA.

I'd say to opt for "The Item Is different to what I ordered", that Is, the wrong Item received. It's more likely they'll ship an Incorrect Item, than one with missing parts or not In the condition as per your order.

If i wanted to be on the safe side and go with the item not as described route, will they ask me to return the items and if so what do in regards of tracking id? do i box them or just give PayPal and tacking id?

PayPal predominantly want proof of the tracking ID as "being delivered" (In transit) and for the most part,  don't contact the seller.

So you can certainly box them and by the time they've received the package, your refund would've been Issued.

This is why I recommended Not as described. So take your next course of action with caution.

This ^

In my experience, the SNAD has a high success rate with the majority of companies.

If i go with the wrong item received option, will I definitely have to return something?

It's the exact same as saying DNA but this time round you have a backup plan in case they reply. If you say SNAD and they don't reply then of course you won't need to box anything.

[goldengeneration]

Apologies, I was under the Impression that you're still adamant on the DNA.

I'd say to opt for "The Item Is different to what I ordered", that Is, the wrong Item received. It's more likely they'll ship an Incorrect Item, than one with missing parts or not In the condition as per your order.

PayPal predominantly want proof of the tracking ID as "being delivered" (In transit) and for the most part,  don't contact the seller.

So you can certainly box them and by the time they've received the package, your refund would've been Issued.


This ^

In my experience, the SNAD has a high success rate with the majority of companies.

If i go with the wrong item received option, will I definitely have to return something?

It's the exact same as saying DNA but this time round you have a backup plan in case they reply. If you say SNAD and they don't reply then of course you won't need to box anything.

@Roadman you're saying if a company doesn't reply to a SNAD PayPal won't ask you to return the item?

---

If i go with the wrong item received option, will I definitely have to return something?

It's the exact same as saying DNA but this time round you have a backup plan in case they reply. If you say SNAD and they don't reply then of course you won't need to box anything.

@Roadman you're saying if a company doesn't reply to a SNAD PayPal won't ask you to return the item?

thanks @mothered a friend did an item worth 350 and said it arrived with a cable missing and they refunded him without asking to return the item

[Roadman]

If i go with the wrong item received option, will I definitely have to return something?

It's the exact same as saying DNA but this time round you have a backup plan in case they reply. If you say SNAD and they don't reply then of course you won't need to box anything.

@Roadman you're saying if a company doesn't reply to a SNAD PayPal won't ask you to return the item?

Yes, unless PayPal has changed, which I'm sure it hasn't. Look, DNA is risky for £5000. Bearing in mind the higher the dispute value the higher you are on their dispute list. That's all I'm saying.

[mothered]

If i go with the wrong item received option, will I definitely have to return something?

It's the exact same as saying DNA but this time round you have a backup plan in case they reply. If you say SNAD and they don't reply then of course you won't need to box anything.

@Roadman you're saying if a company doesn't reply to a SNAD PayPal won't ask you to return the item?

---

It's the exact same as saying DNA but this time round you have a backup plan in case they reply. If you say SNAD and they don't reply then of course you won't need to box anything.

@Roadman you're saying if a company doesn't reply to a SNAD PayPal won't ask you to return the item?

thanks @mothered a friend did an item worth 350 and said it arrived with a cable missing and they refunded him without asking to return the item

This Is good to know for Informative purposes, thanks for that.

Not asked to return partially missing Items makes sense, but for the most part, the wrong Item received will be requested. That's how most companies operate- upon receipt of the Item, a refund Is Issued thereafter.

[Filament]

I have previously not done SNAD or Item not as described using PayPal.

Understood, but "how many claims In total" have you performed with PayPal on the same account?

what is the best thing to say to PayPal? it is 3 electrical items.

Do i say the item is missing parts, the item is different to what i ordered or do i say it is not in the condition it is supposed to be (open and used rather than new)?

As per below, you're planning to DNA It, correct?

I am planning on DNA again, will this flag on PayPal’s end

@mothered thanks again for your wisdom!

- I have only done 1 claim on PayPal with this account before. that was in february this year. Since then ive used PayPal a lot for legit transactions. ive had the account for a while now.

- Yes, I was initially planning DNA as it is known to work. especially as the carrier, has foolishly attempted to deliver the parcel to a house few doors down and took a picture of that door and uploaded that to my tracking id rather than taking a picture of the items left on my doorstep! so even if they did reply providing tracking surely this would go in my favour but furthermore im sure they will not even reply!
My main concern is when i go on to my claims page on PayPal i see the one from february which is the same retailer as this one. will it flag at their end?

I've seen Paypal side with seller when seller provides a tracking ID for a completely different order. As in, the tracking number showed the item was delivered to a different city before they buyer even made the order. I don't think Paypal really looks into the details. You would assume with all those details, DNA would work great, but honestly I would just avoid DNA with Paypal.

[mothered]

I've seen Paypal side with seller when seller provides a tracking ID for a completely different order. As in, the tracking number showed the item was delivered to a different city before they buyer even made the order.

This doesn't surprise me at all.

I've mentioned a few times In various posts, that PayPal tends to (predominantly) only request the tracking number when processing refunds to the buyer. At times, It seems they don't bother checking Its delivery status.