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Three Years of Service
Posts: 926
Threads: 59
Microsoft cannot place order 12-25-2023, 04:30 PM
#1
Anybody else have this issue? I've been trying to make a purchase now for about a week it just does not let me make any sort of purchase anymore on any account my Microsoft account is aged it has purchases from before but it just will not let me place an order no matter what
I contacted support multiple times and I get no answer
anybody have a solution?
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Three Years of Service
Posts: 226
Threads: 23
RE: Microsoft cannot place order 12-25-2023, 06:33 PM
#2
(12-25-2023, 04:30 PM)サイレント Wrote: Anybody else have this issue? I've been trying to make a purchase now for about a week it just does not let me make any sort of purchase anymore on any account my Microsoft account is aged it has purchases from before but it just will not let me place an order no matter what
I contacted support multiple times and I get no answer
anybody have a solution?
Is ur account banned on any game? I remember when they banned my whole Xbox just for 1 game and it flagged my 10 year old account. Had to buy a new Xbox as well
Microsoft accounts are linked to xbox games
Also have U tried using a vm + vpn etc ?
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Three Years of Service
Posts: 216
Threads: 1
RE: Microsoft cannot place order 12-25-2023, 06:50 PM
#3
I ordered a few days ago an will hit them again with PP claim. No Problems so far.
edit: looks like im flagged too now..
(This post was last modified: 01-03-2024, 08:34 PM by Novodur©.)
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Four Years of Service
Posts: 464
Threads: 8
RE: Microsoft cannot place order 12-25-2023, 06:52 PM
#4
(12-25-2023, 06:50 PM)Novodur© Wrote: I ordered a few days ago an will hit them again with PP claim. No Problems so far.
what did you order? going to tempt a Surface Laptop in the NY for a PP claim
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Three Years of Service
Posts: 197
Threads: 9
RE: Microsoft cannot place order 12-25-2023, 07:47 PM
#5
(12-25-2023, 06:52 PM)HeardIt Wrote: (12-25-2023, 06:50 PM)Novodur© Wrote: I ordered a few days ago an will hit them again with PP claim. No Problems so far.
what did you order? going to tempt a Surface Laptop in the NY for a PP claim
Let us know how it goes
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Three Years of Service
Posts: 926
Threads: 59
RE: Microsoft cannot place order 12-25-2023, 08:03 PM
#6
(12-25-2023, 06:33 PM)Huncho Wrote: (12-25-2023, 04:30 PM)サイレント Wrote: Anybody else have this issue? I've been trying to make a purchase now for about a week it just does not let me make any sort of purchase anymore on any account my Microsoft account is aged it has purchases from before but it just will not let me place an order no matter what
I contacted support multiple times and I get no answer
anybody have a solution?
Is ur account banned on any game? I remember when they banned my whole Xbox just for 1 game and it flagged my 10 year old account. Had to buy a new Xbox as well
Microsoft accounts are linked to xbox games
Also have U tried using a vm + vpn etc ?
How did you fix it? I have never been banned on any game at all I've never did anything that isn't allowed with my account I feel like because I tried to place a very large order they just flagged my account
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Three Years of Service
Posts: 226
Threads: 23
RE: Microsoft cannot place order 12-25-2023, 08:48 PM
#7
(12-25-2023, 08:03 PM)サイレント Wrote: (12-25-2023, 06:33 PM)Huncho Wrote: (12-25-2023, 04:30 PM)サイレント Wrote: Anybody else have this issue? I've been trying to make a purchase now for about a week it just does not let me make any sort of purchase anymore on any account my Microsoft account is aged it has purchases from before but it just will not let me place an order no matter what
I contacted support multiple times and I get no answer
anybody have a solution?
Is ur account banned on any game? I remember when they banned my whole Xbox just for 1 game and it flagged my 10 year old account. Had to buy a new Xbox as well
Microsoft accounts are linked to xbox games
Also have U tried using a vm + vpn etc ?
How did you fix it? I have never been banned on any game at all I've never did anything that isn't allowed with my account I feel like because I tried to place a very large order they just flagged my account
I haven't hit Microsoft, I've hit Xbox but I'm guessing they're no different.
I fixed my situation by using a fresh Payment method (new revoult or paypal account)
Seems to me like they're blocking your payment option. Maybe your po is flagged by them in the past by another company they own?
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Two Years of Service
Posts: 50
Threads: 3
RE: Microsoft cannot place order 12-25-2023, 09:49 PM
#8
(12-25-2023, 08:03 PM)サイレント Wrote: (12-25-2023, 06:33 PM)Huncho Wrote: (12-25-2023, 04:30 PM)サイレント Wrote: Anybody else have this issue? I've been trying to make a purchase now for about a week it just does not let me make any sort of purchase anymore on any account my Microsoft account is aged it has purchases from before but it just will not let me place an order no matter what
I contacted support multiple times and I get no answer
anybody have a solution?
Is ur account banned on any game? I remember when they banned my whole Xbox just for 1 game and it flagged my 10 year old account. Had to buy a new Xbox as well
Microsoft accounts are linked to xbox games
Also have U tried using a vm + vpn etc ?
How did you fix it? I have never been banned on any game at all I've never did anything that isn't allowed with my account I feel like because I tried to place a very large order they just flagged my account
how much was ur order worth?
is this real?
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Three Years of Service
Posts: 926
Threads: 59
RE: Microsoft cannot place order 12-25-2023, 10:17 PM
#9
(12-25-2023, 09:49 PM)xantorum Wrote: (12-25-2023, 08:03 PM)サイレント Wrote: (12-25-2023, 06:33 PM)Huncho Wrote: Is ur account banned on any game? I remember when they banned my whole Xbox just for 1 game and it flagged my 10 year old account. Had to buy a new Xbox as well
Microsoft accounts are linked to xbox games
Also have U tried using a vm + vpn etc ?
How did you fix it? I have never been banned on any game at all I've never did anything that isn't allowed with my account I feel like because I tried to place a very large order they just flagged my account
how much was ur order worth?
Originally over 3000 now over 2,000 the account is aged I had made purchases Prior but all of a sudden it doesn't let me make any sort of transaction I contacted them multiple times and I have been trying for over a week now it has me hesitant to even place the order if it does eventually let me process it I contacted support and they just tell me to wait 24 hours
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Four Years of Service
Posts: 464
Threads: 8
RE: Microsoft cannot place order 12-26-2023, 12:44 AM
#10
(12-25-2023, 10:17 PM)サイレント Wrote: (12-25-2023, 09:49 PM)xantorum Wrote: (12-25-2023, 08:03 PM)サイレント Wrote: How did you fix it? I have never been banned on any game at all I've never did anything that isn't allowed with my account I feel like because I tried to place a very large order they just flagged my account
how much was ur order worth?
Originally over 3000 now over 2,000 the account is aged I had made purchases Prior but all of a sudden it doesn't let me make any sort of transaction I contacted them multiple times and I have been trying for over a week now it has me hesitant to even place the order if it does eventually let me process it I contacted support and they just tell me to wait 24 hours
so what method are you planning on using for the PP dispute?