[mothered]

So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?

I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us

To be honest no, I will try

i know this post old but how did the SE ended up? and it was easy to talk with luisaviaroma?
im asking because i copped a 300€ worth of items and i wanted to DNA it.
Parcel arrived friday and i writed them an email saturday, im still waiting for a reply right now
you’d help me a lot cuz i am skeptical about the assistance of lvr

Do note that the OP hasn't been active for 9 months, so don't expect a reply anytime soon, If ever.