[mothered]

Finally got my refund after arguing a bit, since they kept repeating themselves over and over ("police report isn't complete", "we only want it in English" and so on), had to threaten them with a police report against them and a chargeback in case they didn't comply ASAP and we're finally done

Well done with not taking "no" for an answer throughout the entire claim.

Perseverance was the contributing factor for Its success.