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Three Years of Service
Posts: 168
Threads: 42
RE: Logitech fail 09-26-2023, 07:05 PM
#11
(09-26-2023, 03:50 PM)SumoSlammer Wrote: (09-25-2023, 01:53 PM)SpIKeR Wrote: (09-25-2023, 06:08 AM)fasho1212 Wrote: I don't get why people still use fake receipt generators, facebook market place and other similar sites are filled with S/N. Theirs ton's Logitech products on the second hand market, all you have to do is ask them for a picture. One common excuse to ask is to make sure its not a knock off.
I bought the real mouse then just returned it, to be sure the sn in not registered, this way I am seing logitech not the small store itself. And even with SN they ask for valid reciept.
(09-25-2023, 04:32 AM)HeadxHunter Wrote: Wtf... I just did this today, I guess I won't be getting my claim either then.
I told them a good excuse they kept my ticket open
Nice to see you kept pushing what was the excuse? Also really depends on the rep as one of them literally send out product in 2 days only adking for receipt and problem the item being a g pro tkl keyboard.
Told them I bought the mouse from amazon but the shipment kept getting delayed and since it was supposed to be a gift I had to buy one again from a different store and just got the receipts mixed up and I canceled the amazon order so that is probably why the receipt coudln't be verified. Item is g502X lightspeed or something like that.
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Three Years of Service
Posts: 347
Threads: 26
RE: Logitech fail 09-27-2023, 02:19 AM
#12
(09-26-2023, 07:05 PM)SpIKeR Wrote: (09-26-2023, 03:50 PM)SumoSlammer Wrote: (09-25-2023, 01:53 PM)SpIKeR Wrote: I bought the real mouse then just returned it, to be sure the sn in not registered, this way I am seing logitech not the small store itself. And even with SN they ask for valid reciept.
I told them a good excuse they kept my ticket open
Nice to see you kept pushing what was the excuse? Also really depends on the rep as one of them literally send out product in 2 days only adking for receipt and problem the item being a g pro tkl keyboard.
Told them I bought the mouse from amazon but the shipment kept getting delayed and since it was supposed to be a gift I had to buy one again from a different store and just got the receipts mixed up and I canceled the amazon order so that is probably why the receipt coudln't be verified. Item is g502X lightspeed or something like that.
Well played.
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Three Years of Service
Posts: 274
Threads: 18
RE: Logitech fail 09-27-2023, 08:03 PM
#13
(09-26-2023, 07:05 PM)SpIKeR Wrote: (09-26-2023, 03:50 PM)SumoSlammer Wrote: (09-25-2023, 01:53 PM)SpIKeR Wrote: I bought the real mouse then just returned it, to be sure the sn in not registered, this way I am seing logitech not the small store itself. And even with SN they ask for valid reciept.
I told them a good excuse they kept my ticket open
Nice to see you kept pushing what was the excuse? Also really depends on the rep as one of them literally send out product in 2 days only adking for receipt and problem the item being a g pro tkl keyboard.
Told them I bought the mouse from amazon but the shipment kept getting delayed and since it was supposed to be a gift I had to buy one again from a different store and just got the receipts mixed up and I canceled the amazon order so that is probably why the receipt coudln't be verified. Item is g502X lightspeed or something like that.
Nice thinking mate.
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Three Years of Service
Posts: 152
Threads: 22
RE: Logitech fail 09-27-2023, 09:53 PM
#14
I’ve done 4 Logitech mouses. 3 Pro X Superlight (£120 each) which was nice
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Three Years of Service
Posts: 926
Threads: 59
RE: Logitech fail 09-27-2023, 09:57 PM
#15
(09-27-2023, 09:53 PM)Connor27 Wrote: I’ve done 4 Logitech mouses. 3 Pro X Superlight (£120 each) which was nice
What are the asking you for with each case?
Did you send them to the same address?
How long did it take you to do each of them?
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Three Years of Service
Posts: 152
Threads: 22
RE: Logitech fail 09-27-2023, 10:00 PM
#16
(09-27-2023, 09:57 PM)Juice WRLD Wrote: (09-27-2023, 09:53 PM)Connor27 Wrote: I’ve done 4 Logitech mouses. 3 Pro X Superlight (£120 each) which was nice
What are the asking you for with each case?
Did you send them to the same address?
How long did it take you to do each of them?
Proof of purchase + picture of s/n with the case code.
Sent to different houses on my street
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Three Years of Service
Posts: 926
Threads: 59
RE: Logitech fail 09-27-2023, 10:24 PM
#17
(09-27-2023, 10:00 PM)Connor27 Wrote: (09-27-2023, 09:57 PM)Juice WRLD Wrote: (09-27-2023, 09:53 PM)Connor27 Wrote: I’ve done 4 Logitech mouses. 3 Pro X Superlight (£120 each) which was nice
What are the asking you for with each case?
Did you send them to the same address?
How long did it take you to do each of them?
Proof of purchase + picture of s/n with the case code.
Sent to different houses on my street
That's all they're asking for?
What proof of purchase are you sending them? Also thank you for responding
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Three Years of Service
Posts: 152
Threads: 22
RE: Logitech fail 09-28-2023, 08:17 AM
#18
(09-27-2023, 10:24 PM)Juice WRLD Wrote: (09-27-2023, 10:00 PM)Connor27 Wrote: (09-27-2023, 09:57 PM)Juice WRLD Wrote: What are the asking you for with each case?
Did you send them to the same address?
How long did it take you to do each of them?
Proof of purchase + picture of s/n with the case code.
Sent to different houses on my street
That's all they're asking for?
What proof of purchase are you sending them? Also thank you for responding
say it’s a gift or make a receipt
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Three Years of Service
Posts: 926
Threads: 59
RE: Logitech fail 09-28-2023, 02:49 PM
#19
(09-28-2023, 08:17 AM)Connor27 Wrote: (09-27-2023, 10:24 PM)Juice WRLD Wrote: (09-27-2023, 10:00 PM)Connor27 Wrote: Proof of purchase + picture of s/n with the case code.
Sent to different houses on my street
That's all they're asking for?
What proof of purchase are you sending them? Also thank you for responding
say it’s a gift or make a receipt
They always told me they need a receipt no matter what and they always tell me they cannot verify the fake receipt I'm giving them
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Three Years of Service
Posts: 168
Threads: 42
RE: Logitech fail 09-28-2023, 04:28 PM
#20
(09-28-2023, 02:49 PM)Juice WRLD Wrote: (09-28-2023, 08:17 AM)Connor27 Wrote: (09-27-2023, 10:24 PM)Juice WRLD Wrote: That's all they're asking for?
What proof of purchase are you sending them? Also thank you for responding
say it’s a gift or make a receipt
They always told me they need a receipt no matter what and they always tell me they cannot verify the fake receipt I'm giving them
Same here I guess it's just smarter to make a receipt
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