[CSS]

Exacty that, send a corrupted (non-functional) Image using any of the sites below.

https://corrupt-a-file.net/
https://pinetools.com/corrupt-a-file
http://www.corruptmyfile.com/

Obviously they'll request the Image again, so send It In a different file format and ensure that It's working fine on your end. If need be, keep repeating the process (different file formats each time). This gives the Impression as though you're In full compliance, and doing everything possible to resolve the claim.

Oh yeah that sounds pretty logical. Thanks for the tip man. Although if what tedownyiskinm said is true than I wont be able to use this method on Logitech sadly
I'll keep it in mind for any other SE I'll do in the future though.

I managed to SE logitech fairly easily, i started my complaint through email and because they take a while to reply it gave me a reason to phone them sounding annoyed that they couldnt resolve a simple issue, all they required was a photo showing my device and case number and my POP, once i had done that they sent out my brand new megablast.

Ah so it just depends on the agent you get assigned to? Do you think it wouldve worked too if you did it via live chat?