Three Years of Service
Posts: 19
Threads: 0
RE: Logitech SE - Video Proof bypass 11-29-2022, 05:35 PM
#5
What invoice did you use man and what logitech .com?
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Three Years of Service
Posts: 129
Threads: 14
RE: Logitech SE - Video Proof bypass 11-29-2022, 05:46 PM
#6
Mine wasn't with logitech but with Razer for a laptop however I do know someone who does video edits. I don't know how good his video edits are though but you could ask him
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Five Years of Service
Posts: 129
Threads: 3
RE: Logitech SE - Video Proof bypass 11-29-2022, 07:06 PM
#7
I've tried using the "disposed of the faulty item" and the "corrupt file method" before with Logitech but their representatives follow procedures strictly so you're best bet is to use a service where they edit a video for you with the SN of your item to show that the product you're SEing isn't functional but I'm unsure whether these services are still active or not as I haven't hit Logitech in a year.
When they request proof of purchase, ensure your receipt isn't from a big brand like Currys, John Lewis or Amazon because they will check it so go for smaller retailers.
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