RE: Logitech S/N SE 09-18-2023, 05:44 AM
#3
UPDATE
Was asked to go through some extra troubleshooting steps, i told them that i had already tried everything. They asked for the firmware version and supplied them as i have the mouse in hand and the logitech app. (68.2.21 was the firmware version for this mouse if anyone needs it)
They also gave me a list to fill out which i did accordingly and sent it back, including a receipt after an hour of waiting i received a response and they seem like they will me shipping me a new mouse!
No proof of actually having the mouse or its faults were required.
FOR LEGALITY PURPOSES THIS IS A FICTIONAL STORY
UPDATE
Logitech responded saying its going into a final approval stage, which could take 5-7 business days!
Was asked to go through some extra troubleshooting steps, i told them that i had already tried everything. They asked for the firmware version and supplied them as i have the mouse in hand and the logitech app. (68.2.21 was the firmware version for this mouse if anyone needs it)
They also gave me a list to fill out which i did accordingly and sent it back, including a receipt after an hour of waiting i received a response and they seem like they will me shipping me a new mouse!
No proof of actually having the mouse or its faults were required.
FOR LEGALITY PURPOSES THIS IS A FICTIONAL STORY
UPDATE
Logitech responded saying its going into a final approval stage, which could take 5-7 business days!
(This post was last modified: 09-18-2023, 06:06 AM by ohhim.)
Anything i post is purely my schizophrenia !!!
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