RE: Logitech Proof of Purchase 01-24-2020, 11:34 AM
#3
(01-24-2020, 11:25 AM)mothered Wrote: What did the SE Involve that ultimately led to their request for the POP?Speaking to them via email, providing a serial with picture and a BS excuse for it breaking. I couldn't provide a proof of ownership i.e a pic with the serial number and ticket number showing so I used the corrupt file trick but they seem to be persisting with that. They didn't last time but that time I got around it by saying it was a gift, last time I tried the gift I got told I have to be the legit owner even an excuse that worked before failed. This is what I got told:
"Good day. Again, Logitech warranties are only valid for the original purchaser of the product, since this product has been previously registered we are unable to assist with a replacement. Please contact your retailer for further assistance."




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