[saint28]

And there Isn't anything Lenovo can do to locate the package, which Is the point of using this method. As a result, you've fully complied with their request to fulfill the requirements of your claim.

That's provided they do not nominate a carrier at any point In time.

Yeah, I'll reply that I have already purchased a shipping label from "x". Doing more research as to which company has tracking as an add-on, I think every postal service adds a tracking number for free... Do you think I can just say that the post office worker neglected to give me my tracking number and confirmation?

Do you think I can just say that the post office worker neglected to give me my tracking number and confirmation?

It's a little risky.

Given It's tracked, postal services keep a record of the tracking number and on request, can locate It based on the sender's details (yourself). If Lenovo Is aware of It and take this route, It will work against you.

Damn, that really narrows it down then. USPS apparently has tracking as an optional feature, should I say I went with USPS? Seems like that may be my only option anyway.

[mothered]

Yeah, I'll reply that I have already purchased a shipping label from "x". Doing more research as to which company has tracking as an add-on, I think every postal service adds a tracking number for free... Do you think I can just say that the post office worker neglected to give me my tracking number and confirmation?

Do you think I can just say that the post office worker neglected to give me my tracking number and confirmation?

It's a little risky.

Given It's tracked, postal services keep a record of the tracking number and on request, can locate It based on the sender's details (yourself). If Lenovo Is aware of It and take this route, It will work against you.

Damn, that really narrows it down then. USPS apparently has tracking as an optional feature, should I say I went with USPS? Seems like that may be my only option anyway.

I know that Royal Mail has a non-tracking service, namely 1st and 2nd class, however that's not an option for you.

If goods can be shipped via USPS without tracking, by all means use this In your SE. Again, this Is on the grounds that Lenovo do not nominate a carrier.

[saint28]

It's a little risky.

Given It's tracked, postal services keep a record of the tracking number and on request, can locate It based on the sender's details (yourself). If Lenovo Is aware of It and take this route, It will work against you.

Damn, that really narrows it down then. USPS apparently has tracking as an optional feature, should I say I went with USPS? Seems like that may be my only option anyway.

I know that Royal Mail has a non-tracking service, namely 1st and 2nd class, however that's not an option for you.

If goods can be shipped via USPS without tracking, by all means use this In your SE. Again, this Is on the grounds that Lenovo do not nominate a carrier.

I'll use my next email as a sort of affirmation on whether or not I can ship with my preferred carrier. This is the email, any advice on how to improve it? "Yes, I do have a box to ship it in. Can you send me the address where I need to ship it to? I'll be able to ship it out today via USPS and it should arrive by Friday."

I phrased it so he could interject if they have a recommended carrier and I can adjust my plan accordingly.

[mothered]

Damn, that really narrows it down then. USPS apparently has tracking as an optional feature, should I say I went with USPS? Seems like that may be my only option anyway.

I know that Royal Mail has a non-tracking service, namely 1st and 2nd class, however that's not an option for you.

If goods can be shipped via USPS without tracking, by all means use this In your SE. Again, this Is on the grounds that Lenovo do not nominate a carrier.

I'll use my next email as a sort of affirmation on whether or not I can ship with my preferred carrier. This is the email, any advice on how to improve it? "Yes, I do have a box to ship it in. Can you send me the address where I need to ship it to? I'll be able to ship it out today via USPS and it should arrive by Friday."

Sounds good.

Fingers crossed that Lenovo will be under the Impression It's a tracked shipment. If they simply agree without further Instructions, you're well on the way to a successful SE.

[saint28]

I know that Royal Mail has a non-tracking service, namely 1st and 2nd class, however that's not an option for you.

If goods can be shipped via USPS without tracking, by all means use this In your SE. Again, this Is on the grounds that Lenovo do not nominate a carrier.

I'll use my next email as a sort of affirmation on whether or not I can ship with my preferred carrier. This is the email, any advice on how to improve it? "Yes, I do have a box to ship it in. Can you send me the address where I need to ship it to? I'll be able to ship it out today via USPS and it should arrive by Friday."

Sounds good.

Fingers crossed that Lenovo will be under the Impression It's a tracked shipment. If they simply agree without further Instructions, you're well on the way to a successful SE.

"Please do not send it USPS. I need to be sure we  can track it. Here is a Fed ground label for the shipment." So, they did have a recommended carrier, luckily, it's FedEx. I will respond in a bit saying that they didn't accept the package because of the faulty battery.

[mothered]

I'll use my next email as a sort of affirmation on whether or not I can ship with my preferred carrier. This is the email, any advice on how to improve it? "Yes, I do have a box to ship it in. Can you send me the address where I need to ship it to? I'll be able to ship it out today via USPS and it should arrive by Friday."

Sounds good.

Fingers crossed that Lenovo will be under the Impression It's a tracked shipment. If they simply agree without further Instructions, you're well on the way to a successful SE.

"Please do not send it USPS. I need to be sure we  can track it. Here is a Fed ground label for the shipment." So, they did have a recommended carrier, luckily, it's FedEx. I will respond in a bit saying that they didn't accept the package because of the faulty battery.

It's good that they've suggested FedEx.

Please keep us updated.

[saint28]

Sounds good.

Fingers crossed that Lenovo will be under the Impression It's a tracked shipment. If they simply agree without further Instructions, you're well on the way to a successful SE.

"Please do not send it USPS. I need to be sure we  can track it. Here is a Fed ground label for the shipment." So, they did have a recommended carrier, luckily, it's FedEx. I will respond in a bit saying that they didn't accept the package because of the faulty battery.

It's good that they've suggested FedEx.

Please keep us updated.

Yeah, it was pretty lucky. This is my draft so far, "I went to my local FedEx office and asked them if I could ship the laptop. I had to mention that I was sending it in for inspection because of the faulty battery. I showed them the way the battery was expanding and they said they couldn't ship it because they considered it a hazardous item. Mainly because of the possibility of it exploding or catching fire mid transit. I can try USPS or UPS, hoping they don't have the same issue as FedEx."

[mothered]

"Please do not send it USPS. I need to be sure we  can track it. Here is a Fed ground label for the shipment." So, they did have a recommended carrier, luckily, it's FedEx. I will respond in a bit saying that they didn't accept the package because of the faulty battery.

It's good that they've suggested FedEx.

Please keep us updated.

Yeah, it was pretty lucky. This is my draft so far, "I went to my local FedEx office and asked them if I could ship the laptop. I had to mention that I was sending it in for inspection because of the faulty battery. I showed them the way the battery was expanding and they said they couldn't ship it because they considered it a hazardous item. Mainly because of the possibility of it exploding or catching fire mid transit. I can try USPS or UPS, hoping they don't have the same issue as FedEx."

It's very well worded.

The objective Is to either convince them not to send the Item, or dispatch It via a non-tracking service.

[saint28]

It's good that they've suggested FedEx.

Please keep us updated.

Yeah, it was pretty lucky. This is my draft so far, "I went to my local FedEx office and asked them if I could ship the laptop. I had to mention that I was sending it in for inspection because of the faulty battery. I showed them the way the battery was expanding and they said they couldn't ship it because they considered it a hazardous item. Mainly because of the possibility of it exploding or catching fire mid transit. I can try USPS or UPS, hoping they don't have the same issue as FedEx."

It's very well worded.

The objective Is to either convince them not to send the Item, or dispatch It via a non-tracking service.

His response: "OK ,thank you for the update. Our tech says ground shipping is ok for this issue."

This is the email I sent out. I read that Lithium-Ion batteries emit a sweet/chemical-y smell when punctured and are fairly toxic if inhaled or if the laptop is charged or used. So, I plan on using that to my advantage. "I asked the same FedEx office again if they could ship it and they still denied me, stating the same reason as before... I also went to UPS and they too denied shipping this, I haven't had the chance to ask USPS though. I can try a different FedEx office and see what the result is. The electronic store that I gave this to before told me to be careful handling this laptop too. It was emitting this strange, slightly sweet, chemical-y smell and they mentioned that this type of battery gives off a specific smell if they begin to leak and is dangerous if left like it is. Even the postal workers took note of the smell too... With the battery in this state, I'm very nervous moving this thing around. Would it be possible to ship it without the battery? Or do you need the whole laptop?"

If he agrees with my suggestion to remove the battery, my plan is to say that I cannot remove the battery even after suggesting it. I plan to say something along these lines: "I tried to remove the battery but there's a screw at the bottom of the battery that isn't coming out, no matter how hard I try. Maybe the swelling of the battery lodged the screw in weird or messed up the screw hole. I don't want to force it out because I might accidentally puncture or damage the battery further and have some sort of accident." I hope he goes in this direction because it seems like this might be nearing the end. I'll either suggest that USPS can accept the laptop or he'll stop me from trying to send the laptop in altogether.

EDIT: It's been about an hour and he responded with: "We need the machine to check it. It would be preferred to have the battery if this is source of issue." So, tomorrow, I will say that USPS is willing to ship the laptop but either fail to mention that it has tracking or say that the package doesn't have a tracking number.

[mothered]

Yeah, it was pretty lucky. This is my draft so far, "I went to my local FedEx office and asked them if I could ship the laptop. I had to mention that I was sending it in for inspection because of the faulty battery. I showed them the way the battery was expanding and they said they couldn't ship it because they considered it a hazardous item. Mainly because of the possibility of it exploding or catching fire mid transit. I can try USPS or UPS, hoping they don't have the same issue as FedEx."

It's very well worded.

The objective Is to either convince them not to send the Item, or dispatch It via a non-tracking service.

His response: "OK ,thank you for the update. Our tech says ground shipping is ok for this issue."

This is the email I sent out. I read that Lithium-Ion batteries emit a sweet/chemical-y smell when punctured and are fairly toxic if inhaled or if the laptop is charged or used. So, I plan on using that to my advantage. "I asked the same FedEx office again if they could ship it and they still denied me, stating the same reason as before... I also went to UPS and they too denied shipping this, I haven't had the chance to ask USPS though. I can try a different FedEx office and see what the result is. The electronic store that I gave this to before told me to be careful handling this laptop too. It was emitting this strange, slightly sweet, chemical-y smell and they mentioned that this type of battery gives off a specific smell if they begin to leak and is dangerous if left like it is. Even the postal workers took note of the smell too... With the battery in this state, I'm very nervous moving this thing around. Would it be possible to ship it without the battery? Or do you need the whole laptop?"

If he agrees with my suggestion to remove the battery, my plan is to say that I cannot remove the battery even after suggesting it. I plan to say something along these lines: "I tried to remove the battery but there's a screw at the bottom of the battery that isn't coming out, no matter how hard I try. Maybe the swelling of the battery lodged the screw in weird or messed up the screw hole. I don't want to force it out because I might accidentally puncture or damage the battery further and have some sort of accident." I hope he goes in this direction because it seems like this might be nearing the end. I'll either suggest that USPS can accept the laptop or he'll stop me from trying to send the laptop in altogether.

EDIT: It's been about an hour and he responded with: "We need the machine to check it. It would be preferred to have the battery if this is source of issue." So, tomorrow, I will say that USPS is willing to ship the laptop but either fail to mention that it has tracking or say that the package doesn't have a tracking number.

Their following reply works to your advantage.

"It would be preferred to have the battery if this is source of issue."

The carrier will not accept the condition of the battery as stated, so If all else fails, keep hitting them with this.