Three Years of Service
Posts: 33
Threads: 4
Laptop SE Costco or BB? 02-14-2023, 04:42 AM
#1
I am going to SE a laptop for $950. I have the option to use an aged BB account with a tv purchase on it or use a new Costco account. I feel like the obvious choice is BB but I heard they can be a pain to deal with. My plan is to either do DNA or SB as a backup if I can get the label off without any issues. Any advice wold be appreciated.
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Four Years of Service
Posts: 398
Threads: 31
RE: Laptop SE Costco or BB? 02-14-2023, 04:53 AM
#2
My experience with BB was horrible. You can read my thread about DNA with them.
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Four Years of Service
Posts: 5
Threads: 0
RE: Laptop SE Costco or BB? 02-14-2023, 06:16 AM
#3
I can also say I had a terrible experience with Best Buy. I have an aged account with about $6,000+ worth of purchases spanning years. I recently tried a DNA on an $800 laptop with them. Originally, the agents were very nice and helpful. When I first contacted them they offered me a refund without me asking for it. They told me it would be processed and they would send me an email.
After several days I hadn’t received any email or contact from Best Buy, so I messaged them via their online chat. They assured me that my refund was approved in their online system and I just had to wait. Finally about three weeks passed and I received an email stating that they were unable to provide me with any refund or replacement.
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Four Years of Service
Posts: 129
Threads: 12
RE: Laptop SE Costco or BB? 02-14-2023, 07:01 PM
#4
although best buy sucks with DNA, they are amazing with SB I can vouch for that.
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