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John Lewis MacBook Air refund filter_list
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RE: John Lewis MacBook Air refund #11
(09-16-2020, 04:16 AM)txtroixdanh Wrote: Yes is possible... With phone video recording the process unboxing, show them it's empty. 
Why would you take a video, If you have no suspicion whatsoever about the Item enclosed?

You've simply ordered It, without expecting any Inconsistencies.

(09-16-2020, 04:16 AM)txtroixdanh Wrote: now it's  their turn to proof the laptop in there.
What happens If they cross-check the consignment with the carrier's manifest, and deem that the dispatched (Item) weight of 1.5 Kg, matches with the received weight?
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RE: John Lewis MacBook Air refund #12
When you received the package, it's a box suppose to have 1.5kg weight but nothing in there you have all the right to video recording show them. they will ask if you open the box, NO? I still have the box if you want i can record a record a video to show you what i receive. anyway.. they will ask many question, i'm not going detail how i responds what they ask. it's up to your responds and have the video for evidence,.
they can cross check but remember, how many person touch your package? through out the process from the retail to ups and to your house? In the end I dont have my laptop and i am out $1500 what is your solution? it's been 3 - 5 day talking over call and spoke to many rep, went out my way talking to ups , my frustration was 5 about heading to 10 and i was patiently enough, i did everything you ask. for you to understand that my time are value too. but i went out my way wasted lots my time and lots of frustration. my question is where's my laptop?

dont forget they have a supervisor and manager why not talk to them? It's not like those saturated dna, basic empty box , it's more advanced. there's many twist and turn. just use your imagination

Social Engineering Is manipulation, lying, creation, you come out new idea and ways to make someone believe and something they haven't heard over 100's time like these > simple basic saturated method, like.. Hey i didn't receive my package.. or hey it's empty what happen?? send me replacement. I want a refund i want it now... that's not se... that's just complain and hoping they giving refund...
(This post was last modified: 09-16-2020, 06:07 AM by txtroixdanh.)

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RE: John Lewis MacBook Air refund #13
(09-16-2020, 05:53 AM)txtroixdanh Wrote: they can cross check but remember, how many person touch your package? through out the process from the retail to ups and to your house? 
One- only the carrier when "weighed at the depot" (thus the weight matched the company's dispatched weight), and loaded Into the van for the day's scheduled delivery.

Given there's no signs of tampering, hence a damage report Is not raised and the weights match, this will release the driver from liability. All In all, the Item was sent & received accordingly.
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RE: John Lewis MacBook Air refund #14
that's not true, yes there's departments weight it and even xray your package suspicious for drugs, gun illegal items. but when to different chain they dont weight it every time!

It's doesn't matter with how the process is, i used to work at fedex, and was a amazon driver. there's many thing internal ppl work there knows about it.
You may think it's only fedex ups ects are delivery your pack. No , There's other Logistic third party delivery your package working for "Fedex, ups other carrier"
Let me give you one example. Amazon driver CAN"T NOT Hand the package to customer, due to corid 19 . do you know what happen to the driver. if customer complain that the driver was to close and giving the package to customer? you don't Smile but let me tell you the driver will get a TIER 2 Infaction and 2 strike they will fired the driver.

there's other stuff but can't talk too much about it ^^ do



anyways
I don't have the laptop, I been asked to open the box and i have the video for the evidence showed to you. so what do you want me to do now? my question is ..........where's my laptop? !!

let take a look on my recent se Smile and can you tell me where is my laptop and how many ppl touch my package.. where did it go wrong

Delivered 09/14/2020 12:02 P.M. HELENA, MT, US
DELIVERED
Proof of Delivery Open the link in a new window


Past Event Out for Delivery 09/14/2020 9:41 A.M. Helena, MT, United States
Out For Delivery Today

09/14/2020 7:33 A.M. Helena, MT, United States Loaded on Delivery Vehicle
09/14/2020 7:28 A.M. Helena, MT, United States Destination Scan
09/14/2020 6:27 A.M. Helena, MT, United States Out For Delivery
09/14/2020 12:31 A.M. Helena, MT, United States Arrived at Facility
09/13/2020 10:44 P.M. Bozeman, MT, United States Departed from Facility
09/13/2020 9:41 P.M. Bozeman, MT, United States Arrived at Facility
09/13/2020 7:20 P.M. Billings, MT, United States Departed from Facility
09/11/2020 2:03 P.M. Billings, MT, United States Arrived at Facility
09/11/2020 6:39 A.M. Casper, WY, United States Arrived at Facility
09/11/2020 1:59 A.M. Commerce City, CO, United States Departed from Facility
09/10/2020 3:54 P.M. Commerce City, CO, United States Arrived at Facility
09/10/2020 6:42 A.M. Vernon, TX, United States Departed from Facility
09/10/2020 5:41 A.M. Vernon, TX, United States Arrived at Facility
09/10/2020 2:10 A.M. Mesquite, TX, United States Departed from Facility
09/09/2020 8:48 P.M. Mckinney, TX, United States Origin Scan
Past Event Shipped 09/09/2020 10:27 A.M. Mckinney, TX, United States
Drop-Off

Past Event Label Created 09/08/2020 9:24 P.M. United States
Order Processed: Ready for UPS

It's Took 19 stop , i can tell you atleast 30-40 worker touch my package. where is my laptop....? who? is it me? is it your employer, is it the carrier, is it just vanish out of thin air? WHERE IS MY LAPTOP??

anyways i'm done with commenting i don't need to brag about it ^^, everyone are different skill and experience i'm still neewbie don't listen to my bs, Just do dna it's the best way for you.
(This post was last modified: 09-16-2020, 06:40 AM by txtroixdanh.)

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RE: John Lewis MacBook Air refund #15
(09-16-2020, 06:29 AM)txtroixdanh Wrote: that's not true,  yes there's departments weight it and even xray your package suspicious for drugs, gun illegal items.  but when to different chain they dont weight it every time! 
It most certainly Is true, you've just said It yourself. And we're not talking about a customs-like security check pertaining to weapons and drugs.

Evidently, I, nor anyone else, can't speak for each and every transport company but for the most part, weights and dimensions of packages, pallets, skids etc are taken on consignment for both record keeping and cost of freight. This Is how they keep track, charge their customers and verify goods from the consignor to the consignee.

(09-16-2020, 06:29 AM)txtroixdanh Wrote: You may think it's only fedex ups ects are  delivery your pack. No ,
I didn't mention anything of the sort, but rather based my post on 30+ years of experience In the freight/transport Industry.

(09-16-2020, 06:29 AM)txtroixdanh Wrote: It's Took 19 stop , i can tell you atleast 30-40 worker touch my package
Unfortunately, you're not following my previous post.

I'm referring to the last point of contact, whereby the carrier deemed the dispatched weight to be correct with the weight taken at their depot "just before It's loaded Into the van" to be delivered to Its destination. Whether It passes through 2 hands or 200 hands, Is Immaterial. I reiterate, both weights match, hence the Item was enclosed.

(09-16-2020, 06:29 AM)txtroixdanh Wrote: i'm still neewbie don't listen to my bs
Shoot me a PM, and I'll be more than happy to be of help.

Anyway, you have your opinion on the aforementioned matter, and you're well and truly entitled to It.
Back on-topic.
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RE: John Lewis MacBook Air refund #16
I'll act as the ref here.

Do not empty box it!

Why give yourself more work to do, when you could say you've never seen any thing arrive!

John Lewis is a pain in the backside already, they will 100% crosscheck with manifests and it will be a failed SE. Guaranteed.

[+] 2 users Like SE.UK's post
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RE: John Lewis MacBook Air refund #17
(09-16-2020, 04:52 PM)SE.UK Wrote: I'll act as the ref here.

Do not empty box it!

Why give yourself more work to do, when you could say you've never seen any thing arrive!

John Lewis is a pain in the backside already, they will 100% crosscheck with manifests and it will be a failed SE. Guaranteed.

I once had my Beats headphones stolen/lost, the package arrived open on the side with a cheap tape job. My mom had signed for it already. However, as suggested above as soon as I saw the cheap tape on the package I started recording with my phone and sent this to BOTH the DPD delivery and the company and they did provide a refund and had opened an investigation with the delivery driver.

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RE: John Lewis MacBook Air refund #18
(09-16-2020, 05:31 PM)Jordan Baxter Wrote: I once had my Beats headphones stolen/lost, the package arrived open on the side with a cheap tape job. My mom had signed for it already. However, as suggested above as soon as I saw the cheap tape on the package I started recording with my phone and sent this to BOTH the DPD delivery and the company and they did provide a refund and had opened an investigation with the delivery driver.
The Investigation would've concluded that there was a mismatch with the dispatched & received weight, hence the goods were stolen In transit and the refund Issued thereafter.

(09-16-2020, 04:52 PM)SE.UK Wrote: Do not empty box it!

Why give yourself more work to do, when you could say you've never seen any thing arrive!

John Lewis is a pain in the backside already, they will 100% crosscheck with manifests and it will be a failed SE. Guaranteed.
^

This further supports my above post, pertaining to cross-checking consignments when using the missing Item method. For any chance of a successful outcome, the weight Is of paramount Importance. It certainly cannot be done with a 1.5 Kg Item.
Period.
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RE: John Lewis MacBook Air refund #19
What are John Lewis like you refund using dna

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RE: John Lewis MacBook Air refund #20
(10-04-2020, 09:57 PM)Harryler100 Wrote: What are John Lewis like you refund using dna
The DNA Is carrier-based, so It's more so related to that than the company Itself.
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