[bbBrandon]

I basically told them that the bluetooth on the speaker did not work AT ALL and I tried connecting it to multiple devices and it still didn't work, even after resetting the devices. I said the same thing to UE (another bluetooth speaker brand) and they never asked for me to return the product.

Also, dimensions of the speaker (in inches) are 10.01 x 19.48 x 7.69 and the weight is 11.57 (in lbs).

It's too big and heavy to box them.

Did you tell them that you still have the Item?

Yes I did, they gave me troubleshooting steps and I told them that I tried it and it didn't work. Then they sent me a warranty form to fill out, and once i sent them the form, the responded with steps for an RMA.

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can try telling them that (1)''some juice came out of the battery" maybe? so you can't send it due to hazard
(2)maybe invoke corona novel?

Not sure if that would work cause it would look suspicious if i added another problem onto the speaker. But yes, i was thinking of saying something about the coronavirus, such as not feeling comfortable shipping out the product due to coronavirus and that I am not able to afford the return shipping costs, something along those lines. (and yes, they said i have to pay for the return shipping price)