RE: Is Missing Item Appropriate? 07-15-2020, 07:51 AM
#11
(07-14-2020, 09:20 PM)mothered Wrote: I was very confident of Its success, hence the reason I suggested the method. Well done.
As a matter of Interest, what was discussed with the agent/rep?
They asked what my issue was so I explained that I received my package but when I opened the SSD case it wasn't there, then they asked for me to wait while he investigated and came back after a few moments with the option to receive a replacement or refund. It was a pretty simple and quick conversation
(07-14-2020, 08:49 PM)green314 Wrote: Which are the limits for the EB and DNA methods in € or $...
DNA max 500€? Something like that?
Somebody correct me if I'm wrong, but I think with the DNA method there really isn't a set price limit on what will and won't work. It's more about the product, company and how you execute your SE, which is why its important to do your research on the product and company policies to get a foundation for your SE. Some companies won't even take responsibility for packages lost in transit.
That's not to say it will be just as easy with higher value items. It might take more persistence and patience than what it took for me.
(This post was last modified: 07-15-2020, 08:03 AM by Pumic.)




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