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I'm not sure how to go about this refund, macbook? filter_list
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I'm not sure how to go about this refund, macbook? #1
Bought from a billion pound company on ebay, arrived within the last 14 days, I never signed for it or even picked It up myself, it was given to someone else at my house

Cost is around 1k pounds so I'm guessing it's a high value item, brand new etc

How do I keep this, my ebay account is in good standing order, with a £500+ purchase as well done a some long time ago,

They sent it in a box, the box is covered with plastic like shoe box would be, inside the main box is the laptop, it's untouched, I havent even opened it. I need it for school, but it's expensive and I would like my money back, I'm not sure what to do with this particular item,

Would also like to hit clothing stores soon too
(This post was last modified: 10-23-2021, 12:57 AM by ObamaCares.)

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RE: I'm not sure how to go about this refund, macbook? #2
Moved from The Lounge forum to Social Engineering.

Quote:it was given to someone else at my house
Was the package purely handed over without any form of verification?
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RE: I'm not sure how to go about this refund, macbook? #3
(10-23-2021, 04:02 AM)mothered Wrote: Moved from The Lounge forum to Social Engineering.

Quote:it was given to someone else at my house
Was the package purely handed over without any form of verification?

hi mothered thanks for replying, i've confirmed that no signature was required, is it possible to talk in PMs? if not thats ok i just dont want to say everything on a public domain

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RE: I'm not sure how to go about this refund, macbook? #4
(10-23-2021, 01:30 PM)ObamaCares Wrote: i've confirmed that no signature was required
Then they've basically DNA'd themselves.

The driver's word holds no value when verifying consignments, so as far as you're concerned, you didn't receive the package and still awaiting Its arrival.
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RE: I'm not sure how to go about this refund, macbook? #5
(10-23-2021, 03:22 PM)mothered Wrote:
(10-23-2021, 01:30 PM)ObamaCares Wrote: i've confirmed that no signature was required
Then they've basically DNA'd themselves.

The driver's word holds no value when verifying consignments, so as far as you're concerned, you didn't receive the package and still awaiting Its arrival.
i see, but wouldnt the driver get in trouble? also what if they have tracking on the item? since on ebay it says the item has been delivered and received to me, it has, so how would a DNA even work, yes i didnt sign for it or have physically get handed the item but it was given to someone else in my house. However, i MYSELF havent received it, so i get that a DNA could work, but its laptop not a small item

Thanks,

(10-23-2021, 03:22 PM)mothered Wrote:
(10-23-2021, 01:30 PM)ObamaCares Wrote: i've confirmed that no signature was required
Then they've basically DNA'd themselves.

The driver's word holds no value when verifying consignments, so as far as you're concerned, you didn't receive the package and still awaiting Its arrival.
would it be better for me to make use of the leaked battery method? it a laptop so im guessing it would work, i also need to take SE more seriously and get a drop address, and burner etc
if i use a drop address, do i need to change the PayPal address too?
(This post was last modified: 10-23-2021, 04:04 PM by ObamaCares.)

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RE: I'm not sure how to go about this refund, macbook? #6
(10-23-2021, 03:37 PM)ObamaCares Wrote: i see, but wouldnt the driver get in trouble?
How the carrier company decides to handle It, Is none of your concern.

You're not the only one claiming non-receipt of goods. Millions (yes "millions") of packages go missing each and every day.

(10-23-2021, 03:37 PM)ObamaCares Wrote: also what if they have tracking on the item? since on ebay it says the item has been delivered and received to me, it has, so how would a DNA even work
It hasn't been received by "you". The driver could've handed It to anyone within the vicinity of your address, or dumped It at the doorstep.

Tracking/GPS Is useless - It only confirms delivery to an "address", and not to a "person", hence It didn't arrive to "you".

(10-23-2021, 03:37 PM)ObamaCares Wrote: yes i didnt sign for it or have physically get handed the item but it was given to someone else in my house.
You're missing the point.

The purpose of the DNA, Is to claim that you're still awaiting the arrival of your package. You're obviously aware that It was handed to a household member, but you keep that to yourself.

(10-23-2021, 03:37 PM)ObamaCares Wrote: so i get that a DNA could work, but its laptop not a small item
Unless you're SEing a family home (so to speak), the DNA Is not Item-specific.

The size and weight Is Immaterial.
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RE: I'm not sure how to go about this refund, macbook? #7
(10-23-2021, 04:17 PM)mothered Wrote:
(10-23-2021, 03:37 PM)ObamaCares Wrote: i see, but wouldnt the driver get in trouble?
How the carrier company decides to handle It, Is none of your concern.

You're not the only one claiming non-receipt of goods. Millions (yes "millions") of packages go missing each and every day.

(10-23-2021, 03:37 PM)ObamaCares Wrote: also what if they have tracking on the item? since on ebay it says the item has been delivered and received to me, it has, so how would a DNA even work
It hasn't been received by "you". The driver could've handed It to anyone within the vicinity of your address, or dumped It at the doorstep.

Tracking/GPS Is useless - It only confirms delivery to an "address", and not to a "person", hence It didn't arrive to "you".

(10-23-2021, 03:37 PM)ObamaCares Wrote: yes i didnt sign for it or have physically get handed the item but it was given to someone else in my house.
You're missing the point.

The purpose of the DNA, Is to claim that you're still awaiting the arrival of your package. You're obviously aware that It was handed to a household member, but you keep that to yourself.

(10-23-2021, 03:37 PM)ObamaCares Wrote: so i get that a DNA could work, but its laptop not a small item
Unless you're SEing a family home (so to speak), the DNA Is not Item-specific.

The size and weight Is Immaterial.

thanks i just have one more concern, with paypal if an item is shipped, with tracking, you will lose if you say it didnt arrive, shall i contact ebay with a DNA case, the seller, or paypal? thanks

i will keep insisting that I personally havent received it (i technically havent)
(This post was last modified: 10-24-2021, 01:38 PM by ObamaCares.)

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RE: I'm not sure how to go about this refund, macbook? #8
(10-24-2021, 01:34 PM)ObamaCares Wrote: with paypal if an item is shipped, with tracking, you will lose if you say it didnt arrive
When filing a dispute using PayPal's "INR" (Item Not Received), they usually confirm the delivery via tracking and side with the seller. 

Although It can be manipulated, In your case (and given there are alternatives available), It's not worth the hassle.

(10-24-2021, 01:34 PM)ObamaCares Wrote: shall i contact ebay with a DNA case, the seller
Don't target Individual sellers.

Hit the company.

(10-24-2021, 01:34 PM)ObamaCares Wrote: i will keep insisting that I personally havent received it (i technically havent)
Correct.

You haven't received your goods and still awaiting the delivery.
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RE: I'm not sure how to go about this refund, macbook? #9
(10-24-2021, 03:22 PM)mothered Wrote:
(10-24-2021, 01:34 PM)ObamaCares Wrote: with paypal if an item is shipped, with tracking, you will lose if you say it didnt arrive
When filing a dispute using PayPal's "INR" (Item Not Received), they usually confirm the delivery via tracking and side with the seller. 

Although It can be manipulated, In your case (and given there are alternatives available), It's not worth the hassle.

(10-24-2021, 01:34 PM)ObamaCares Wrote: shall i contact ebay with a DNA case, the seller
Don't target Individual sellers.

Hit the company.

(10-24-2021, 01:34 PM)ObamaCares Wrote: i will keep insisting that I personally havent received it (i technically havent)
Correct.

You haven't received your goods and still awaiting the delivery.
im hitting huge companies, not the small guys of course
i will go with the item not received but shall i make a claim on ebay or message the seller?
hopefully im not being to excessive asking all these questions, i just want to make sure it all goes right
(This post was last modified: 10-24-2021, 10:34 PM by ObamaCares.)

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RE: I'm not sure how to go about this refund, macbook? #10
(10-24-2021, 10:32 PM)ObamaCares Wrote: im hitting huge companies, not the small guys of course
Good to read.

(10-24-2021, 10:32 PM)ObamaCares Wrote: i will  go with the item not received but shall i  make a claim on ebay or message the seller?
Make a claim where the original purchase was made.
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