[kirk11111]

Good move.

Provided the jiffy bag Is large enough to accommodate the phone and at least half of It's volume Is unused, there's a very high chance the method will work.

Only thing is - I have never boxed before, how do businesses usually react? Will they contact you saying its missing and that they need to send you a new one or do I need to reach out to them asking on an update? I know it will vary from business to business but just wondering if you have any tips

It's not possible to be conclusive on the actions taken.

They may well Issue a refund/replacement there and then (I've experienced this a few times), or they may open an Investigation (check with the carrier, consignment details etc)- which by no means Is a failed SE. The majority of Investigations have a successful outcome.

Still useful information regardless. Appreciate the help. Will keep you posted