[Strik5]

First and foremost, how much does the Item weigh?

Its a hoodie, so, about 0.5/1 kg (1/2 pounds)

Too heavy for the missing Item method, namely If they open an Investigation and cross-check the consignment with the carrier. It's not always the case, but It does happen from time to time.

To be on the safe side, you can use either the DNA or (preferably) the wrong Item received method.

But can i use DNA if i sign that i received? And if i claim that i received the wrong item, wont they ask me to return it?