HP Laptop SE 09-17-2022, 05:16 PM
#1
So, I found a SN and Original POP of this laptop, HP Omen 15.
I started the SE with the company by PHONE (EU country) I take around 1 hour in the call saying the laptop isn't turning on the screen but I can hear the laptop is on, but isnt booting.
I said also I sent the laptop to a official support by HP in my country and he said is a motherboard problem, and adviced for I contact the HP support directly.
I tried my maximum for they give a replacement and after that arrives I sent the LAPTOP. (gave a trip reason bcs health problem in family) and they can't send a replacement, because they need to try to fix the laptop first.
So they said someone will pickup the laptop in my house, I talked with more minutes with the rep and convicted he to send me a label for I can drop-off in a authorized in my city
The guy sent to me a label but its a DHL Parcel one, I thought he gonna send a express one, so I can LIT, but isn't the case.
So I did a FTIDv3 myself with a box size who is enough for a laptop and with around 2,5-3kg weight, exactly the number specified in the label.
Before drop, I take a photo of the box with the original label placed with a tape, and showed all the corners of the box too.
So I dropped the box with a FTIDv3, do you guys think that will work?
I started the SE with the company by PHONE (EU country) I take around 1 hour in the call saying the laptop isn't turning on the screen but I can hear the laptop is on, but isnt booting.
I said also I sent the laptop to a official support by HP in my country and he said is a motherboard problem, and adviced for I contact the HP support directly.
I tried my maximum for they give a replacement and after that arrives I sent the LAPTOP. (gave a trip reason bcs health problem in family) and they can't send a replacement, because they need to try to fix the laptop first.
So they said someone will pickup the laptop in my house, I talked with more minutes with the rep and convicted he to send me a label for I can drop-off in a authorized in my city
The guy sent to me a label but its a DHL Parcel one, I thought he gonna send a express one, so I can LIT, but isn't the case.
So I did a FTIDv3 myself with a box size who is enough for a laptop and with around 2,5-3kg weight, exactly the number specified in the label.
Before drop, I take a photo of the box with the original label placed with a tape, and showed all the corners of the box too.
So I dropped the box with a FTIDv3, do you guys think that will work?


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