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HP Laptop SE - Printable Version

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HP Laptop SE - Sheeran - 09-17-2022

So, I found a SN and Original POP of this laptop, HP Omen 15.

I started the SE with the company by PHONE (EU country) I take around 1 hour in the call saying the laptop isn't turning on the screen but I can hear the laptop is on, but isnt booting.

I said also I sent the laptop to a official support by HP in my country and he said is a motherboard problem, and adviced for I contact the HP support directly.

I tried my maximum for they give a replacement and after that arrives I sent the LAPTOP. (gave a trip reason bcs health problem in family) and they can't send a replacement, because they need to try to fix the laptop first.

So they said someone will pickup the laptop in my house, I talked with more minutes with the rep and convicted he to send me a label for I can drop-off in a authorized in my city

The guy sent to me a label but its a DHL Parcel one, I thought he gonna send a express one, so I can LIT, but isn't the case.

So I did a FTIDv3 myself with a box size who is enough for a laptop and with around 2,5-3kg weight, exactly the number specified in the label.

Before drop, I take a photo of the box with the original label placed with a tape, and showed all the corners of the box too.

So I dropped the box with a FTIDv3, do you guys think that will work?


RE: HP Laptop SE - stealthysnake88 - 09-17-2022

(09-17-2022, 05:16 PM)Sheeran Wrote: So, I found a SN and Original POP of this laptop, HP Omen 15.

I started the SE with the company by PHONE (EU country) I take around 1 hour in the call saying the laptop isn't turning on the screen but I can hear the laptop is on, but isnt booting.

I said also I sent the laptop to a official support by HP in my country and he said is a motherboard problem, and adviced for I contact the HP support directly.

I tried my maximum for they give a replacement and after that arrives I sent the LAPTOP. (gave a trip reason bcs health problem in family) and they can't send a replacement, because they need to try to fix the laptop first.

So they said someone will pickup the laptop in my house, I talked with more minutes with the rep and convicted he to send me a label for I can drop-off in a authorized in my city

The guy sent to me a label but its a DHL Parcel one, I thought he gonna send a express one, so I can LIT, but isn't the case.

So I did a FTIDv3 myself with a box size who is enough for a laptop and with around 2,5-3kg weight, exactly the number specified in the label.

Before drop, I take a photo of the box with the original label placed with a tape, and showed all the corners of the box too.

So I dropped the box with a FTIDv3, do you guys think that will work?
I guess you can only wait and see, i do think it will work though


RE: HP Laptop SE - mike oxlong - 09-17-2022

(09-17-2022, 05:16 PM)Sheeran Wrote: So, I found a SN and Original POP of this laptop, HP Omen 15.

I started the SE with the company by PHONE (EU country) I take around 1 hour in the call saying the laptop isn't turning on the screen but I can hear the laptop is on, but isnt booting.

I said also I sent the laptop to a official support by HP in my country and he said is a motherboard problem, and adviced for I contact the HP support directly.

I tried my maximum for they give a replacement and after that arrives I sent the LAPTOP. (gave a trip reason bcs health problem in family) and they can't send a replacement, because they need to try to fix the laptop first.

So they said someone will pickup the laptop in my house, I talked with more minutes with the rep and convicted he to send me a label for I can drop-off in a authorized in my city

The guy sent to me a label but its a DHL Parcel one, I thought he gonna send a express one, so I can LIT, but isn't the case.

So I did a FTIDv3 myself with a box size who is enough for a laptop and with around 2,5-3kg weight, exactly the number specified in the label.

Before drop, I take a photo of the box with the original label placed with a tape, and showed all the corners of the box too.

So I dropped the box with a FTIDv3, do you guys think that will work?

Should work 100% let me know what happens keep us updated yh ?


RE: HP Laptop SE - mothered - 09-18-2022

(09-17-2022, 10:39 PM)mike oxlong Wrote: Should work 100%
You cannot put a 100% success rate on any method.


RE: HP Laptop SE - Sheeran - 09-18-2022

Can I have your opinion @mothered?

Also all the changes did in the label, idk if is everything fine (I didn't changed any of the barcodes because Ik the carrier have routes based in delivery, so since is a PLACE near at the HP address [same city and all other things and zip too])

[Image: QwR4yvK.png]

(09-18-2022, 03:47 AM)mothered Wrote:
(09-17-2022, 10:39 PM)mike oxlong Wrote: Should work 100%
You cannot put a 100% success rate on any method.



RE: HP Laptop SE - mothered - 09-18-2022

(09-18-2022, 04:24 AM)Sheeran Wrote: Can I have your opinion @mothered?
For obvious reasons, I don't support the FTID but nonetheless, I'll comment on It this time.

(09-18-2022, 04:24 AM)Sheeran Wrote: I didn't changed any of the barcodes
What happens when the carrier scans the barcode, thereby the consignor & consignee details come up and he delivers It on scan?

(09-18-2022, 04:24 AM)Sheeran Wrote: since is a PLACE near at the HP address [same city and all other things and zip too]
Hopefully the driver Is half-asleep and delivers It purely based on the details of the label, and not those generated by the scan.

Negatives aside, you did a good job with editing, now It's up to the driver's Incompetency for the SE to succeed.


RE: HP Laptop SE - mike oxlong - 09-18-2022

(09-18-2022, 04:24 AM)Sheeran Wrote: Can I have your opinion @mothered?

Also all the changes did in the label, idk if is everything fine (I didn't changed any of the barcodes because Ik the carrier have routes based in delivery, so since is a PLACE near at the HP address [same city and all other things and zip too])

[Image: QwR4yvK.png]

(09-18-2022, 03:47 AM)mothered Wrote:
(09-17-2022, 10:39 PM)mike oxlong Wrote: Should work 100%
You cannot put a 100% success rate on any method.

Yeh should work


RE: HP Laptop SE - Andrea Bags - 09-18-2022

HP was very annoying to deal with


RE: HP Laptop SE - mike oxlong - 09-18-2022

(09-18-2022, 02:30 PM)Andrea Wrote: HP was very annoying to deal with

But did you succeed?


RE: HP Laptop SE - Andrea Bags - 09-18-2022

(09-18-2022, 03:44 PM)mike oxlong Wrote:
(09-18-2022, 02:30 PM)Andrea Wrote: HP was very annoying to deal with

But did you succeed?
ya