[HELP] AMD CPU warranty claim (RMA)

xVita · 09-01-2021, 10:02 AM

So I opened a warranty claim for a Ryzen CPU.
After I've send them the SN and Partnumber they want me to send them:
1. A picture with the processor in the motherboard, where they can see the SN and a paper with the ticket number. - idk could anyone Photoshop something like that?
2. POP - I think I can just fake one.
3. Motherboard bios and the name from the motherboard - yeah easy
4. Which troubleshooting steps I already did. - easy too

Edit: I hope they don't check the POP

mothered · 09-01-2021, 10:42 AM

Quote: POP - I think I can just fake one.
I hope they don't check the POP

You can say the Item was a gift and to give the Impression that you're In full compliance, assure them that you'll provide the other details as requested.

xVita · 09-01-2021, 12:56 PM

(09-01-2021, 10:42 AM)mothered Wrote:
Quote: POP - I think I can just fake one.
I hope they don't check the POP
You can say the Item was a gift and to give the Impression that you're In full compliance, assure them that you'll provide the other details as requested.

Okay so i just have to photoshop it really good with the CPU and the SN I stole from the internet? (I mean for the picture which they want)

mothered · 09-01-2021, 03:45 PM

(09-01-2021, 12:56 PM)xVita Wrote: Okay so i just have to photoshop it really good with the CPU and the SN I stole from the internet? (I mean for the picture which they want)

Correct.

You can use the corrupted file method, however It's a lengthy and arduous process.

xVita · 09-01-2021, 03:54 PM

(09-01-2021, 03:45 PM)mothered Wrote: Correct.
You can use the corrupted file method, however It's a lengthy and arduous process.

Alright

Lets hope that I'll do a good job with PS

mothered · 09-01-2021, 04:10 PM

(09-01-2021, 03:54 PM)xVita Wrote:
(09-01-2021, 03:45 PM)mothered Wrote: Correct.
You can use the corrupted file method, however It's a lengthy and arduous process.

Alright
Lets hope that I'll do a good job with PS

Please keep us updated.

Good luck.

xVita · 09-01-2021, 06:02 PM

(09-01-2021, 04:10 PM)mothered Wrote: Please keep us updated.
Good luck.

Alright, send them everything they wanted.
Here is my photoshop attempt: https://anonfiles.com/j2m1n1F1u6/tttttttttt_jpg

mothered · 09-02-2021, 03:40 AM

(09-01-2021, 06:02 PM)xVita Wrote: Alright, send them everything they wanted.
Here is my photoshop attempt: https://anonfiles.com/j2m1n1F1u6/tttttttttt_jpg

Looks pretty good on my end.

We shall await their response.

xVita · 09-02-2021, 05:02 PM

(09-02-2021, 03:40 AM)mothered Wrote:
(09-01-2021, 06:02 PM)xVita Wrote: Alright, send them everything they wanted.
Here is my photoshop attempt: https://anonfiles.com/j2m1n1F1u6/tttttttttt_jpg
Looks pretty good on my end.

We shall await their response.

Now they want to send them one picture with the CPU and service number but out of the sockel.
Much easier!

mothered · 09-03-2021, 03:42 AM

(09-02-2021, 05:02 PM)xVita Wrote: Now they want to send them one picture with the CPU and service number but out of the sockel.
Much easier!

Too good.

Your claim Is heading In a positive direction, namely because they believe your previous Photoshopped Image Is the real deal, so they'd assume the same with this request.