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Four Years of Service
Posts: 430
Threads: 61
RE: H&M se tips? 08-02-2022, 11:28 AM
#31
(08-02-2022, 10:59 AM)mothered Wrote: (08-02-2022, 08:19 AM)Jaccmcmcnn Wrote: I attempted PEB today seeing as I don't think i had any other option, and I don't think that my agent cared enough to check. Refund or replacement was offered within 5 minutes of chat.
Well done.
Evidently, the rep didn't bother at all to check the nature of the Item against your claim for missing goods.
(08-02-2022, 08:19 AM)Jaccmcmcnn Wrote: Also, would it be safe for me to begin a return process or wait for refund to finalise first?
Are you planning to return the other Item that came In the same shipment as the jacket?
Yes I am planning to do that.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: H&M se tips? 08-02-2022, 12:36 PM
#32
(08-02-2022, 11:28 AM)Jaccmcmcnn Wrote: (08-02-2022, 10:59 AM)mothered Wrote: (08-02-2022, 08:19 AM)Jaccmcmcnn Wrote: I attempted PEB today seeing as I don't think i had any other option, and I don't think that my agent cared enough to check. Refund or replacement was offered within 5 minutes of chat.
Well done.
Evidently, the rep didn't bother at all to check the nature of the Item against your claim for missing goods.
(08-02-2022, 08:19 AM)Jaccmcmcnn Wrote: Also, would it be safe for me to begin a return process or wait for refund to finalise first?
Are you planning to return the other Item that came In the same shipment as the jacket?
Yes I am planning to do that.
Then It's fine, you can return It whenever you please - It's a legit return.
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Four Years of Service
Posts: 430
Threads: 61
RE: H&M se tips? 08-02-2022, 12:50 PM
#33
(08-02-2022, 12:36 PM)mothered Wrote: (08-02-2022, 11:28 AM)Jaccmcmcnn Wrote: (08-02-2022, 10:59 AM)mothered Wrote: Well done.
Evidently, the rep didn't bother at all to check the nature of the Item against your claim for missing goods.
Are you planning to return the other Item that came In the same shipment as the jacket?
Yes I am planning to do that.
Then It's fine, you can return It whenever you please - It's a legit return.
Okay, thank you for that!
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: H&M se tips? 08-02-2022, 12:58 PM
#34
(08-02-2022, 12:50 PM)Jaccmcmcnn Wrote: (08-02-2022, 12:36 PM)mothered Wrote: (08-02-2022, 11:28 AM)Jaccmcmcnn Wrote: Yes I am planning to do that.
Then It's fine, you can return It whenever you please - It's a legit return.
Okay, thank you for that!
You're very welcome.
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