[Ezcheez]

Hello,
I was trying to get an Amazon refund but they suddenly blocked the account. I received an email from OFM saying that the account has been closed because it is linked to another account that has violated the terms of service. I don't actually have any other account that has been banned for this reason. So I have my order, but not my refund. How can I bypass or successfully recover my account to continue my process? I have replied to the OFM email but I am not an expert in this type of work.
Thank you in advance for your answers, have a nice day.

[mothered]

the account has been closed because it is linked to another account that has violated the terms of service. I don't actually have any other account that has been banned for this reason.

Disregard the ban.

Your other account has violated their terms, hence the closure of this account.

How can I bypass or successfully recover my account to continue my process?

Under the circumstances It's very difficult, If not Impossible, to reverse their decision.

[Ezcheez]

Or how can I actually send the order back to them and get a normal refund when I no longer have access to the account and cannot issue return labels?

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the account has been closed because it is linked to another account that has violated the terms of service. I don't actually have any other account that has been banned for this reason.

Disregard the ban.

Your other account has violated their terms, hence the closure of this account.

How can I bypass or successfully recover my account to continue my process?

Under the circumstances It's very difficult, If not Impossible, to reverse their decision.

The thing is that i don't have another Amazon account apart from the one that got banned So, i don't understand the justification.

[peakyfblinder]

I don't actually have any other account that has been banned for this reason.

But you have had any other account that has been banned for another reason ?

[Ezcheez]

I don't actually have any other account that has been banned for this reason.

But you have had any other account that has been banned for another reason ?

Absolutely not. That's why it's hard to understand lmao.

[mothered]

The thing is that i don't have another Amazon account apart from the one that got banned

^ Did you explain this to Amazon?

So you're saying you only have the one account, being the one discussed In this thread?

[Ezcheez]

The thing is that i don't have another Amazon account apart from the one that got banned

^ Did you explain this to Amazon?

So you're saying you only have the one account, being the one discussed In this thread?

Yes, i've explained it to Amazon, i'm waiting for a response of OFM. But i was asking here since i know the reputation OFM got.
I've got another Amazon account, where i didn't do anything weird and it's still on, not suspended. That's why everything is messy. Why banned my account when it's not linked with one that got banned.

[mothered]

I've got another Amazon account, where i didn't do anything weird

As per their message below, ask them to clarify exactly what part of their terms your other account has violated.

it is linked to another account that has violated the terms of service

[trapthot]

Did you use a free VPN service or anything maliciously link to your account such as address, phone number or possible email address, maybe used same wifi as someone who did ?