[Kshishiu]

Hi
I've just SEed my first item. It's fitbit charge 2. It was easy AF and I loved it <3
Now I need to SE band for this watch. I spoken over the phone as always and they asked me to send a picture of broken band with case number,
Can anyone provide that?

[Terry]

If you can find a picture of a broken band, save it. Take a picture of a piece of paper with the case number on it and snip it out using the snapchat feature. That's what I do for all of my SEs when they ask, they fall for it every time.

[Kshishiu]

I did it already! I haven't thought of snapchat... It's a freaking great idea! LOL! Love Ya!