FeelUnique Help with Refund/ Method to use

umar.khan · 05-16-2022, 06:42 PM

(05-16-2022, 05:16 PM)mothered Wrote:
(05-16-2022, 03:01 PM)umar.khan Wrote: With DNA would I have to do the whole order or just some items?
You're purely claiming the package didn't arrive, so Its contents are Irrelevant.

Order whatever quantity you like.

Okay got it. Thanks. Also it’s being despatched by Hermes next day. Would that be an issue?

mothered · 05-17-2022, 03:54 AM

(05-16-2022, 06:42 PM)umar.khan Wrote: it’s being despatched by Hermes next day. Would that be an issue?

It's fine.

Be sure to obviously fake sign the delivery.

umar.khan · 05-17-2022, 08:49 AM

(05-17-2022, 03:54 AM)mothered Wrote:
(05-16-2022, 06:42 PM)umar.khan Wrote: it’s being despatched by Hermes next day. Would that be an issue?
It's fine.

Be sure to obviously fake sign the delivery.

Wdym by fake signing, I’m new to this sorry 😅

mothered · 05-17-2022, 10:46 AM

(05-17-2022, 08:49 AM)umar.khan Wrote: Wdym by fake signing

Providing a fake signature when accepting the package.

(05-17-2022, 08:49 AM)umar.khan Wrote: I’m new to this sorry 😅

No problem at all.

umar.khan · 05-17-2022, 02:22 PM

(05-17-2022, 10:46 AM)mothered Wrote:
(05-17-2022, 08:49 AM)umar.khan Wrote: Wdym by fake signing
Providing a fake signature when accepting the package.

(05-17-2022, 08:49 AM)umar.khan Wrote: I’m new to this sorry 😅
No problem at all.

Driver left my parcel outside my door. What’s my best options and he uploaded a photo. Would dna work still? I live in a flat and parcel left in the hallway which is accessed by everyone on that floor so what do I say on live chat? Can’t think of how to make it sound professional

mothered · 05-17-2022, 04:33 PM

(05-17-2022, 02:22 PM)umar.khan Wrote: Driver left my parcel outside my door.

Perfect to DNA It.

(05-17-2022, 02:22 PM)umar.khan Wrote: and he uploaded a photo.

The photo Is useless - It doesn't change the fact that the package was left unattended at your doorstep.

(05-17-2022, 02:22 PM)umar.khan Wrote: Would dna work still?

Absolutely - for the reasons above.

(05-17-2022, 02:22 PM)umar.khan Wrote: I live in a flat and parcel left in the hallway which is accessed by everyone on that floor

Brilliant.

Someone stole your package.

(05-17-2022, 02:22 PM)umar.khan Wrote: so what do I say on live chat?

Don't go Into detail.

Simply say you're still waiting for the package to arrive.

umar.khan · 05-17-2022, 04:38 PM

(05-17-2022, 04:33 PM)mothered Wrote:
(05-17-2022, 02:22 PM)umar.khan Wrote: Driver left my parcel outside my door.
Perfect to DNA It.

(05-17-2022, 02:22 PM)umar.khan Wrote: and he uploaded a photo.
The photo Is useless - It doesn't change the fact that the package was left unattended at your doorstep.

(05-17-2022, 02:22 PM)umar.khan Wrote: Would dna work still?
Absolutely - for the reasons above.

(05-17-2022, 02:22 PM)umar.khan Wrote: I live in a flat and parcel left in the hallway which is accessed by everyone on that floor
Brilliant.

Someone stole your package.

(05-17-2022, 02:22 PM)umar.khan Wrote: so what do I say on live chat?
Don't go Into detail.

Simply say you're still waiting for the package to arrive.

lol that makes me way more confident. Will keep you updated. thank you

mothered · 05-17-2022, 04:55 PM

(05-17-2022, 04:38 PM)umar.khan Wrote: lol that makes me way more confident. Will keep you updated. thank you

You're most welcome.

We shall await the latest developments.

umar.khan · 05-18-2022, 02:47 PM

(05-17-2022, 04:55 PM)mothered Wrote:
(05-17-2022, 04:38 PM)umar.khan Wrote: lol that makes me way more confident. Will keep you updated. thank you
You're most welcome.

We shall await the latest developments.

They’ve told me they’re contacting the courier and will update me in 48 hours

mothered · 05-18-2022, 04:15 PM

(05-18-2022, 02:47 PM)umar.khan Wrote: They’ve told me they’re contacting the courier and will update me in 48 hours

The good ol' external Investigation.

If they don't reply within 48 hours, get In touch and ask where your claim stands.