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EB/FTID/Dry ice after a failed DNA filter_list
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EB/FTID/Dry ice after a failed DNA #1
After a recent failed DNA attempt for ASOS, for £100, I'm not willing to do a pp or cc chargeback for such a low value. I want to keep the items and also feel like it's a bit suspicious to just return my stuff now. And quite frankly want to fuck ASOS as they're scum. They hit me with the following email:

" Thank you for getting in touch with us again regarding your order.

As we’ve confirmed with our delivery partner and the driver in question that the order was left at the property (proven in photograph), sadly we’re not able to refund you. We’ve investigated this fully with our delivery partner and the driver in question. As it’s been confirmed that your order was successfully delivered, sadly we’re not able to refund.

If you have any other questions about the refund of your order, you’ll need to contact your bank.

I know this is not the answer you were looking for but unfortunately this is DPD's process and they have not accepted liability for loosing the parcel.

If you have any further questions or queries regarding this matter or anything else ASOS related, please do not hesitate to contact us! "

So, as per title, has anyone been in this situation and succeeded? Or is it too suspicious to even try it? As I'm pretty certain there is no point pushing this further as they won't give me my refund.

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Messages In This Thread
EB/FTID/Dry ice after a failed DNA - by durden666 - 06-24-2020, 11:07 AM
RE: EB/FTID/Dry ice after a failed DNA - by SE.UK - 06-24-2020, 09:56 PM