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Seven Years of Service
Posts: 997
Threads: 222
Dyson 07-02-2020, 10:01 PM
#1
Hello sinister! I saw some trusted dyson se service on telegram/se forums. Anyone know what method they use?
(This post was last modified: 07-02-2020, 10:01 PM by refa.)
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Six Years of Service
Posts: 106
Threads: 2
RE: Dyson 07-02-2020, 10:19 PM
#2
in the UK, I know they use the parcel force swap and exchange thing. Used it a while back with an empty box worked fine - was a long time ago though
The following 1 user Likes SE.UK's post:1 user Likes SE.UK's post
• refa
Seven Years of Service
Posts: 94
Threads: 5
RE: Dyson 07-03-2020, 01:59 AM
#3
(07-02-2020, 10:01 PM)Cyb3rc0bra Wrote: Hello sinister! I saw some trusted dyson se service on telegram/se forums. Anyone know what method they use?
They either get a Advanced replacement or they Faketid the return label.
Dyson doesnt check thier warehouse they send out the replacement once they see you sent your return
sometimes you need to ask them where your return is its simple right now.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Dyson 07-03-2020, 04:09 AM
#4
(07-02-2020, 10:19 PM)SE.UK Wrote: Used it a while back with an empty box worked fine
Empty box with a vacuum cleaner of significant weight?
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Six Years of Service
Posts: 106
Threads: 2
RE: Dyson 07-03-2020, 08:55 AM
#5
(07-03-2020, 04:09 AM)mothered Wrote: (07-02-2020, 10:19 PM)SE.UK Wrote: Used it a while back with an empty box worked fine
Empty box with a vacuum cleaner of significant weight?
yep! I was asked to only send back the body and keep the accessories - so it worked in my favour and the packaging itself had a good weight.
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Seven Years of Service
Posts: 997
Threads: 222
RE: Dyson 07-03-2020, 08:57 AM
#6
(07-02-2020, 10:19 PM)SE.UK Wrote: in the UK, I know they use the parcel force swap and exchange thing. Used it a while back with an empty box worked fine - was a long time ago though
They ask order id or serial code?
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Six Years of Service
Posts: 106
Threads: 2
RE: Dyson 07-03-2020, 09:01 AM
#7
(07-03-2020, 08:57 AM)Cyb3rc0bra Wrote: (07-02-2020, 10:19 PM)SE.UK Wrote: in the UK, I know they use the parcel force swap and exchange thing. Used it a while back with an empty box worked fine - was a long time ago though
They ask order id or serial code?
Ah sorry, yeah it was a double dip refund so off the back of the purchase. Haven't tried with RMA yet, but can give it a crack with my current Dyson to see?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Dyson 07-03-2020, 09:02 AM
#8
(07-03-2020, 08:55 AM)SE.UK Wrote: (07-03-2020, 04:09 AM)mothered Wrote: (07-02-2020, 10:19 PM)SE.UK Wrote: Used it a while back with an empty box worked fine
Empty box with a vacuum cleaner of significant weight?
yep! I was asked to only send back the body and keep the accessories - so it worked in my favour and the packaging itself had a good weight.
Goodness me, they certainly need to reassess their claims management/procedures.
From an SE'ers standpoint, obviously a job well done.
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Six Years of Service
Posts: 13
Threads: 0
RE: Dyson 07-03-2020, 09:20 AM
#9
How much did you do bro? Thinking of doing 1 myself if its that easy
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Four Years of Service
Posts: 35
Threads: 6
RE: Dyson 01-08-2022, 10:03 PM
#10
Still working there sending a courier to swap my “faulty” item
(07-02-2020, 10:19 PM)SE.UK Wrote: in the UK, I know they use the parcel force swap and exchange thing. Used it a while back with an empty box worked fine - was a long time ago though
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