[Rednaxela1]

I told them that the food was cold and that i was instantly sick during consumption. They then offered me a £2.50 credit. I told them i want the money from the entire order back. They have now emailed me asking for my consent for them to contact the store regarding food safety. I order from this store on a regular basis when not using Deliveroo so i don't want them doing this. Do they just say this or do they actually contact the store with the relevant information?

Thanks in advance.

[C8Stingray]

You're overthinking it just let them contact the store.

[mothered]

You're overthinking it just let them contact the store.

This ^

They're not going to question the store with every matter relating to health and safety, over a £2.50 order. That's "If" they do contact them.