RE: Dell S/N SE help required 05-08-2023, 05:34 PM
#11
Just send them the fake invoice. They don’t check it with the store, trust me.
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(05-08-2023, 05:34 PM)eljot88 Wrote: Just send them the fake invoice. They don’t check it with the store, trust me.
(05-08-2023, 05:47 PM)Atransient120 Wrote:(05-08-2023, 05:34 PM)eljot88 Wrote: Just send them the fake invoice. They don’t check it with the store, trust me.
So if I just edited an Amazon order confirmation email for example, I can send that to them? Will it matter that the order number on the confirmation email will show for a different item, or would they even check that?
Thank you
Also you think a fake invoice would be better then saying I can’t get through to my aunt to get an invoice yeah?
(05-07-2023, 09:46 PM)Atransient120 Wrote: Hi,Isn’t that blog private.. or is it only me that isn’t invited lol
This is my first ever SE. I read mother reds blog and found a SN on eBay for an HP laptop and went ahead with the “smoking battery, disposed of and bin men have emptied etc” story. After a lot of back and forth between the agent and me, they put me through to their supervisor and they are asking for an invoice no/order number to confirm ownership. I said this was a birthday gift from my aunt and uncle. Is this SE dead or is there still a chance? What should I reply with?
Thanks for any help!
(05-08-2023, 11:22 PM)Catcatdog Wrote:(05-07-2023, 09:46 PM)Atransient120 Wrote: Hi,Isn’t that blog private.. or is it only me that isn’t invited lol
This is my first ever SE. I read mother reds blog and found a SN on eBay for an HP laptop and went ahead with the “smoking battery, disposed of and bin men have emptied etc” story. After a lot of back and forth between the agent and me, they put me through to their supervisor and they are asking for an invoice no/order number to confirm ownership. I said this was a birthday gift from my aunt and uncle. Is this SE dead or is there still a chance? What should I reply with?
Thanks for any help!
(05-09-2023, 08:32 AM)Atransient120 Wrote: Update: they seem to of accepted the invoice. This was there response:Device has been registered/added to the dell account of the device owner. You can try to email to the guy from eBay asking for the phone because you are interested to buy or something. You will get info they asked. Think!
Not sure what to reply with. Any ideas? @mothered
Thank you. Could you help me with the following details for verification purposes?
a. Registered owner's name
b. Email address
c. Phone number
d. Current location
Obviously I don’t have these details as it was a random serial number of off eBay. Which I’m assuming is what they are asking for .
(05-09-2023, 09:39 AM)eljot88 Wrote:(05-09-2023, 08:32 AM)Atransient120 Wrote: Update: they seem to of accepted the invoice. This was there response:Device has been registered/added to the dell account of the device owner.
Not sure what to reply with. Any ideas? @mothered
Thank you. Could you help me with the following details for verification purposes?
a. Registered owner's name
b. Email address
c. Phone number
d. Current location
Obviously I don’t have these details as it was a random serial number of off eBay. Which I’m assuming is what they are asking for .
(05-09-2023, 09:39 AM)eljot88 Wrote:(05-09-2023, 08:32 AM)Atransient120 Wrote: Update: they seem to of accepted the invoice. This was there response:Device has been registered/added to the dell account of the device owner. You can try to email to the guy from eBay asking for the phone because you are interested to buy or something. You will get info they asked. Think!
Not sure what to reply with. Any ideas? @mothered
Thank you. Could you help me with the following details for verification purposes?
a. Registered owner's name
b. Email address
c. Phone number
d. Current location
Obviously I don’t have these details as it was a random serial number of off eBay. Which I’m assuming is what they are asking for .
(05-08-2023, 10:58 AM)Atransient120 Wrote: I’m going to say I couldn’t get it off my auntie (being that she’s unwell in hospital) do you think that’s ok ? I fake a receipt?As per your comment below, are they only requesting a POP and not the return?
(05-08-2023, 10:58 AM)Atransient120 Wrote: I’m at the current stage, where they have requested order I’d/invoice etc to prove ownership, as clearly I can’t provide them with pictures of the laptop or the laptop itself.