[FortuneCookie4]

disclaimer: this is not about legal repercussion or SE probability: simply about my own personal SE ethics.
we all SE for different reasons, it is not my place to judge other people.

personally i draw the line at SEing the big corporate stores, never small business owners or regular folks selling on ebay.
and i include delivery truck drivers in this category.

it got me thinking about DNA as some here reported about the delivery driver knocking at their door claiming that they have to pay for it.

i guess it depends on the carrier policies but i can completely see how the carrier making it the responsibility of the driver for not sticking to the rule book by getting that signature, taking the picture with customer holding the parcel or making the effort to redeliver/divert the package, etc...

can anyone verify the carriers' policy regarding DNA? which carrier are insured against such inevitability as DNA and which makes the driver pay?

[Matt2k88]

I used to drive for Amazon. Uk.
Drivers never had to pay for items if people fraudulently claimed DNA or anything else. However everything would get marked against the driver. Surprisingly enough even legitimate mistakes in the warehouse like wrong item in the box etc would also go against the driver.

These were called concessions. If the driver had too many concessions against their name they would get pulled on for retraining, if it continued it would result in disciplinary action , and eventually dismissal.

So as to your post, the company would pay for all this I presume with insurance etc, but drivers could pay with their job.

I remember once I was delivering to a gadget store run from someone’s home. They had around 200 brand new iPhones delivered and many galaxy fold phones. Some of the boxes were damaged and even slightly open. It would have been very easy for myself as the driver to steal one but even easier for the customer to claim for one or several.

I had many concessions against my name when I knew 100% I had made the delivery and handed to the customer. I was friends with a manager who showed me the address of the customer (which they shouldn’t do) so I knew I had made the delivery.

[FortuneCookie4]

I used to drive for Amazon. Uk.
Drivers never had to pay for items if people fraudulently claimed DNA or anything else. However everything would get marked against the driver. Surprisingly enough even legitimate mistakes in the warehouse like wrong item in the box etc would also go against the driver.

These were called concessions. If the driver had too many concessions against their name they would get pulled on for retraining, if it continued it would result in disciplinary action , and eventually dismissal.

So as to your post, the company would pay for all this I presume with insurance etc, but drivers could pay with their job.

I remember once I was delivering to a gadget store run from someone’s home. They had around 200 brand new iPhones delivered and many galaxy fold phones. Some of the boxes were damaged and even slightly open. It would have been very easy for myself as the driver to steal one but even easier for the customer to claim for one or several.

I had many concessions against my name when I knew 100% I had made the delivery and handed to the customer. I was friends with a manager who showed me the address of the customer (which they shouldn’t do) so I knew I had made the delivery.

Wow, thank you for sharing. It is eye opening to hear from an insider.
Do you know if your experiences were the industry norm or was it just amz uk?

I've gotten to know the local delivery guys, nice people who do honest work. It wouldn't be fair that they have to pay for my SE in any way, shape or form.

[InternetRockStar]

I used to drive for Amazon. Uk.
Drivers never had to pay for items if people fraudulently claimed DNA or anything else. However everything would get marked against the driver. Surprisingly enough even legitimate mistakes in the warehouse like wrong item in the box etc would also go against the driver.

These were called concessions. If the driver had too many concessions against their name they would get pulled on for retraining, if it continued it would result in disciplinary action , and eventually dismissal.

So as to your post, the company would pay for all this I presume with insurance etc, but drivers could pay with their job.

I remember once I was delivering to a gadget store run from someone’s home. They had around 200 brand new iPhones delivered and many galaxy fold phones. Some of the boxes were damaged and even slightly open. It would have been very easy for myself as the driver to steal one but even easier for the customer to claim for one or several.

I had many concessions against my name when I knew 100% I had made the delivery and handed to the customer. I was friends with a manager who showed me the address of the customer (which they shouldn’t do) so I knew I had made the delivery.

Wow, thank you for sharing. It is eye opening to hear from an insider.
Do you know if your experiences were the industry norm or was it just amz uk?

I've gotten to know the local delivery guys, nice people who do honest work. It wouldn't be fair that they have to pay for my SE in any way, shape or form.

A DNA is not social engineering brah

[FortuneCookie4]

I used to drive for Amazon. Uk.
Drivers never had to pay for items if people fraudulently claimed DNA or anything else. However everything would get marked against the driver. Surprisingly enough even legitimate mistakes in the warehouse like wrong item in the box etc would also go against the driver.

These were called concessions. If the driver had too many concessions against their name they would get pulled on for retraining, if it continued it would result in disciplinary action , and eventually dismissal.

So as to your post, the company would pay for all this I presume with insurance etc, but drivers could pay with their job.

I remember once I was delivering to a gadget store run from someone’s home. They had around 200 brand new iPhones delivered and many galaxy fold phones. Some of the boxes were damaged and even slightly open. It would have been very easy for myself as the driver to steal one but even easier for the customer to claim for one or several.

I had many concessions against my name when I knew 100% I had made the delivery and handed to the customer. I was friends with a manager who showed me the address of the customer (which they shouldn’t do) so I knew I had made the delivery.

Wow, thank you for sharing. It is eye opening to hear from an insider.
Do you know if your experiences were the industry norm or was it just amz uk?

I've gotten to know the local delivery guys, nice people who do honest work. It wouldn't be fair that they have to pay for my SE in any way, shape or form.

A DNA is not social engineering brah

I bet many on here would disagree

[ryuux69]

I used to drive for Amazon. Uk.
Drivers never had to pay for items if people fraudulently claimed DNA or anything else. However everything would get marked against the driver. Surprisingly enough even legitimate mistakes in the warehouse like wrong item in the box etc would also go against the driver.

These were called concessions. If the driver had too many concessions against their name they would get pulled on for retraining, if it continued it would result in disciplinary action , and eventually dismissal.

So as to your post, the company would pay for all this I presume with insurance etc, but drivers could pay with their job.

I remember once I was delivering to a gadget store run from someone’s home. They had around 200 brand new iPhones delivered and many galaxy fold phones. Some of the boxes were damaged and even slightly open. It would have been very easy for myself as the driver to steal one but even easier for the customer to claim for one or several.

I had many concessions against my name when I knew 100% I had made the delivery and handed to the customer. I was friends with a manager who showed me the address of the customer (which they shouldn’t do) so I knew I had made the delivery.

Wow, thank you for sharing. It is eye opening to hear from an insider.
Do you know if your experiences were the industry norm or was it just amz uk?

I've gotten to know the local delivery guys, nice people who do honest work. It wouldn't be fair that they have to pay for my SE in any way, shape or form.

A DNA is not social engineering brah

DNA is the pinnacle of SE'ing. The starting point, but here you are claiming it isn't social engineering? Are you a monkey?

[InternetRockStar]

Wow, thank you for sharing. It is eye opening to hear from an insider.
Do you know if your experiences were the industry norm or was it just amz uk?

I've gotten to know the local delivery guys, nice people who do honest work. It wouldn't be fair that they have to pay for my SE in any way, shape or form.

A DNA is not social engineering brah

DNA is the pinnacle of SE'ing. The starting point, but here you are claiming it isn't social engineering? Are you a monkey?

"My Package never came."

2 minutes later. "I'm a social engineer guys, I totally used the Human error to my advantage. "


Man, you can type the most or say the most bland shit And they will still refund your low ass order Because it probably costs more to investigate.

[ryuux69]

A DNA is not social engineering brah

DNA is the pinnacle of SE'ing. The starting point, but here you are claiming it isn't social engineering? Are you a monkey?

"My Package never came."

2 minutes later. "I'm a social engineer guys, I totally used the Human error to my advantage. "


Man, you can type the most or say the most bland shit And they will still refund your low ass order Because it probably costs more to investigate.

You must be autistic then if you certainly believe that, social engineering is the act of manipulating others into doing something or believing something so you can get a refund.

Please don't reply if you're just going to be like a chimpanzee.