DNA

slimhakz · 11-22-2022, 09:57 AM

(11-22-2022, 09:48 AM)mothered Wrote:
(11-22-2022, 03:36 AM)slimhakz Wrote: I will reply tomorrow and tell them I'm not happy and that they should refund me.
Say that the Item was purchased through them, therefore It's their responsibility to handle customer complaints by way of Initiating a claim.

As such, their role Is to communicate with the carrier, not yours.

Yeah, I actually did this.

What are their options now?

What if they want a PRN?

mothered · 11-22-2022, 11:04 AM

(11-22-2022, 09:57 AM)slimhakz Wrote: What are their options now?

There's only one option - to contact the carrier.

(11-22-2022, 09:57 AM)slimhakz Wrote: What if they want a PRN?

The next course of action will be based on their reply, so wait until they respond.

slimhakz · 11-22-2022, 05:40 PM

(11-22-2022, 11:04 AM)mothered Wrote:
(11-22-2022, 09:57 AM)slimhakz Wrote: What are their options now?
There's only one option - to contact the carrier.

(11-22-2022, 09:57 AM)slimhakz Wrote: What if they want a PRN?
The next course of action will be based on their reply, so wait until they respond.

they want a PR before helping.

slimhakz · 11-22-2022, 11:56 PM

anyone able to help - don't know how to proceed :/

Ordnael92 · 11-23-2022, 12:34 AM

They most probably won't budge without you providing a PR, so just make one (if you haven't made any more recently, of course)

slimhakz · 11-23-2022, 12:50 AM

(11-23-2022, 12:34 AM)Ordnael92 Wrote: They most probably won't budge without you providing a PR, so just make one (if you haven't made any more recently, of course)

No idea how to make one and never made one.

Should I open a dispute with PayPal?

mothered · 11-23-2022, 01:35 AM

(11-22-2022, 05:40 PM)slimhakz Wrote:
(11-22-2022, 11:04 AM)mothered Wrote:
(11-22-2022, 09:57 AM)slimhakz Wrote: What are their options now?
There's only one option - to contact the carrier.

(11-22-2022, 09:57 AM)slimhakz Wrote: What if they want a PRN?
The next course of action will be based on their reply, so wait until they respond.

they want a PR before helping.

A PR Is simply used to move forward with the claim, so go ahead and file It.

slimhakz · 11-23-2022, 01:53 AM

(11-23-2022, 01:35 AM)mothered Wrote:
(11-22-2022, 05:40 PM)slimhakz Wrote:
(11-22-2022, 11:04 AM)mothered Wrote: There's only one option - to contact the carrier.

The next course of action will be based on their reply, so wait until they respond.

they want a PR before helping.
A PR Is simply used to move forward with the claim, so go ahead and file It.

So PayPal is useless... ?

mothered · 11-23-2022, 02:30 AM

(11-23-2022, 01:53 AM)slimhakz Wrote: So PayPal is useless... ?

When claiming INR (DNA In social engineering), PayPal tends to side with the seller based on tracking confirmation.

slimhakz · 11-23-2022, 03:03 AM

(11-23-2022, 02:30 AM)mothered Wrote:
(11-23-2022, 01:53 AM)slimhakz Wrote: So PayPal is useless... ?
When claiming INR (DNA In social engineering), PayPal tends to side with the seller based on tracking confirmation.

Ok, how do I file pan??

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