[Qlova]

When speaking to one of the amazon reps on the phone he took great pleasure in explaining to me the process they go through when a parcel goes missing, or when the item isn't in the box. This will be useful for beginners, or people who have their deliveries investigated.

He told me that they weigh packages at each stage of delivery and that this has been introduced specifically to cut down on people refunding - I know this doesn't mean a thing though, because I've had weights printed on large speakers I've ordered before and I instantly get the refund.

He also said that parcels are now being x rayed... This is either complete BS or they employ blind workers to do this job, because it does not affect your outcome.

If you get told this, don't worry, as it isn't happening. It does show that they have no real process of identifying lost parcels though, but be careful if doing multiple because they could take action whenever they feel like it, like if you piss off an advisor he could just decide to blacklist you. Its the same with most companies, PayPal for example - if a company does not respond to disputes against them, PayPal will eventually realise you are exploiting their system and will make some BS up like the company has contacted them back with delivery evidence (even if there was none) & if you ask to see it, they state its confidential.

I'll try to answer any specific questions people have as this is only a short thread because I don't have much time

[izzy]

When speaking to one of the amazon reps on the phone he took great pleasure in explaining to me the process they go through when a parcel goes missing, or when the item isn't in the box. This will be useful for beginners, or people who have their deliveries investigated.

He told me that they weigh packages at each stage of delivery and that this has been introduced specifically to cut down on people refunding - I know this doesn't mean a thing though, because I've had weights printed on large speakers I've ordered before and I instantly get the refund.

He also said that parcels are now being x rayed... This is either complete BS or they employ blind workers to do this job, because it does not affect your outcome.

If you get told this, don't worry, as it isn't happening. It does show that they have no real process of identifying lost parcels though, but be careful if doing multiple because they could take action whenever they feel like it, like if you piss off an advisor he could just decide to blacklist you. Its the same with most companies, PayPal for example - if a company does not respond to disputes against them, PayPal will eventually realise you are exploiting their system and will make some BS up like the company has contacted them back with delivery evidence (even if there was none) & if you ask to see it, they state its confidential.

I'll try to answer any specific questions people have as this is only a short thread because I don't have much time

good stuff i know you are talking about no signature but is there any chance you asked him what the protocol for a no signature compared to a fake signature as that often gets me curious are they the same or what is different

[Qlova]

When speaking to one of the amazon reps on the phone he took great pleasure in explaining to me the process they go through when a parcel goes missing, or when the item isn't in the box. This will be useful for beginners, or people who have their deliveries investigated.

He told me that they weigh packages at each stage of delivery and that this has been introduced specifically to cut down on people refunding - I know this doesn't mean a thing though, because I've had weights printed on large speakers I've ordered before and I instantly get the refund.

He also said that parcels are now being x rayed... This is either complete BS or they employ blind workers to do this job, because it does not affect your outcome.

If you get told this, don't worry, as it isn't happening. It does show that they have no real process of identifying lost parcels though, but be careful if doing multiple because they could take action whenever they feel like it, like if you piss off an advisor he could just decide to blacklist you. Its the same with most companies, PayPal for example - if a company does not respond to disputes against them, PayPal will eventually realise you are exploiting their system and will make some BS up like the company has contacted them back with delivery evidence (even if there was none) & if you ask to see it, they state its confidential.

I'll try to answer any specific questions people have as this is only a short thread because I don't have much time

good stuff i know you are talking about no signature but is there any chance you asked him what the protocol for a no signature compared to a fake signature as that often gets me curious are they the same or what is different

I didn't, but this would be good to find out. I can ring again and draw more information out of them if people are interested.

[izzy]

I didn't, but this would be good to find out. I can ring again and draw more information out of them if people are interested.
[/quote]
i think you should do it regardless for the knowledge i know not all companies are the same but they are really similar in that regards also if you do ask them can find out about police forums and emails im wondering if you leave the chat before they can send you them thngs to fill in by email will their other colleges be able to see that it needs to be filled in same with it being email can they see an email is sent or do you have a chance for a refund

[bruisedwitch]

This message has been deleted by the poster

[memehacker007]

Wow. Solid information right there!

[Vultra]

Just from reading a bit, i'm amused at what bullshit has been said.

[mothered]

This Is an Indirect admission of guilt, that clearly reveals their "supposed" Intentions with their subsequent nonsense.

He told me that they weigh packages at each stage of delivery and that this has been introduced specifically to cut down on people refunding

If they were serious about the aforementioned "claims", they wouldn't disclose their above Intention.