Bol.com weird refund 04-12-2016, 05:45 PM
#1
So a pretty weird thing happened today.
I had ordered a GTX 660 OC on the website www.bol.com (big internetsite) but I purchased it not directly from them but from a reseller named Rebuy.
When I tried this card, it didn't work properly, so after a lot of hours trying to find the problem, I gave up and asked for a refund. They said it was no problem, and they would give me a refund and I had to send the item back to them.
Weird thing is however, I'm pretty slow in doing things like bringing the package to the post office, so I didn't bring it to the post office yet. Now today I got an e-mail saying "Thank you for returning your product, you will get your refund within 5 days."
Now I look on my bank account and they fully refunded the graphics card! I didn't even brought it to the post office and they just give a refund! Now that's what I call a company to SE.
What do you think about this, an administration error, or something else? and would I (if they found it) need to pay it back? Or is it legal to keep the money because they deposited the money already?
*NOTE* Rebuy is a third-party company that sells through bol.com, I don't think that it actually is part of the bol.com company.
I had ordered a GTX 660 OC on the website www.bol.com (big internetsite) but I purchased it not directly from them but from a reseller named Rebuy.
When I tried this card, it didn't work properly, so after a lot of hours trying to find the problem, I gave up and asked for a refund. They said it was no problem, and they would give me a refund and I had to send the item back to them.
Weird thing is however, I'm pretty slow in doing things like bringing the package to the post office, so I didn't bring it to the post office yet. Now today I got an e-mail saying "Thank you for returning your product, you will get your refund within 5 days."
Now I look on my bank account and they fully refunded the graphics card! I didn't even brought it to the post office and they just give a refund! Now that's what I call a company to SE.
What do you think about this, an administration error, or something else? and would I (if they found it) need to pay it back? Or is it legal to keep the money because they deposited the money already?
*NOTE* Rebuy is a third-party company that sells through bol.com, I don't think that it actually is part of the bol.com company.
~~ Might be back? ~~














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Might be an error, might be good-will. Either way; I'd keep it and tell them you mailed it if they ever come to ask ^^
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