[Datfacethough]

Just got a voicemail from a purolator investigator stating that best buy has decided to open an investigation on a two month old refund?
Airpod Pros.
Should I just ignore it and not call them back?

[DirtyRock]

Did you use your real name? real address? real contact information?

[Datfacethough]

Did you use your real name? real address? real contact information?

Yes.

---

@mothered if you can help me by sharing your wisdom and what you think I should do here I'd be more than appreciative.

[mothered]

@mothered if you can help me by sharing your wisdom and what you think I should do here I'd be more than appreciative.

What method did you use at the time, and have you performed further SEs since then that Involved any type of complications?

[Datfacethough]

@mothered if you can help me by sharing your wisdom and what you think I should do here I'd be more than appreciative.

What method did you use at the time, and have you performed further SEs since then that Involved any type of complications?

I used DNA, with no complications with further SEs

[mothered]

I used DNA, with no complications with further SEs

DNAs (and boxing) are always susceptible to Investigations, but rarely happen after a claim has been finalized 2 months prior and a refund Issued thereafter.

Something has triggered them to cross-check their records with that of the carrier. Don't bother calling them- Instead, wait for their response. For future reference, namely to avoid Issues of this nature, use the missing Item method with lightweight Items. AirPods have a very high success rate.

[Datfacethough]

I used DNA, with no complications with further SEs

DNAs (and boxing) are always susceptible to Investigations, but rarely happen after a claim has been finalized 2 months prior and a refund Issued thereafter.

Something has triggered them to cross-check their records with that of the carrier. Don't bother calling them- Instead, wait for their response. For future reference, namely to avoid Issues of this nature, use the missing Item method with lightweight Items. AirPods have a very high success rate.

Alright, thank you for your advice. I'll keep you updated.

[Green314]

I used DNA, with no complications with further SEs

DNAs (and boxing) are always susceptible to Investigations, but rarely happen after a claim has been finalized 2 months prior and a refund Issued thereafter.

Something has triggered them to cross-check their records with that of the carrier. Don't bother calling them- Instead, wait for their response. For future reference, namely to avoid Issues of this nature, use the missing Item method with lightweight Items. AirPods have a very high success rate.

I can only concur with this post. Use always the best suitable for the item.

[mothered]

Alright, thank you for your advice. I'll keep you updated.

You're welcome.

We shall await further developments.