Four Years of Service
Posts: 526
Threads: 85
RE: BOX SITE GPU 08-08-2022, 04:34 PM
#12
(08-08-2022, 04:05 PM)mothered Wrote: (08-08-2022, 12:56 PM)stevenadams2323 Wrote: Update, he left it on the doorstep I told him I’ll be out in 5 mins. Think this is an easy DNA.
Perfect to DNA It.
(08-08-2022, 12:56 PM)stevenadams2323 Wrote: Even if the driver says I told him, there is no evidence. Gonna go ahead with the DNA.
Verbal communication holds no grounds to verify deliveries, so you're good to go.
(08-08-2022, 12:56 PM)stevenadams2323 Wrote: I have heard they are difficult to deal with when it comes to DNA… have you had any experiences?
I've hit them a couple of times (a while back) with the DNA, and didn't experience any significant Issues.
(08-08-2022, 12:56 PM)stevenadams2323 Wrote: the company is Ebuyer
For your reference, they have CCTV cameras In place.
Update customer service replied with the photo on the porch ontop of some shoes outside. Doesn’t mean shit. The doorstep is open to the street. I have no idea why they send a photo like this with the gps showing the driver was there? Doesn’t change the fact it was handed to me?
I just stated this to them saying I have checked and it isn’t there and wasn’t notified about anytbing in g other than the delivery updated to showing as delivered. Let’s see how they respond now.
Hope This Helps
UNCOMFORTABLE TRUTHS...
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Four Years of Service
Posts: 526
Threads: 85
RE: BOX SITE GPU 08-08-2022, 05:02 PM
#14
(08-08-2022, 04:57 PM)mothered Wrote: (08-08-2022, 04:34 PM)stevenadams2323 Wrote: Update customer service replied with the photo on the porch ontop of some shoes outside. Doesn’t mean shit. The doorstep is open to the street.
Correct.
Under the circumstances, photographic evidence Is usless.
(08-08-2022, 04:34 PM)stevenadams2323 Wrote: I have no idea why they send a photo like this with the gps showing the driver was there?
So what If the driver was there?
Anything could've happened to the package when he left.
(08-08-2022, 04:34 PM)stevenadams2323 Wrote: Doesn’t change the fact it was handed to me?
Wasn't It left at your doorstep?
(08-08-2022, 04:34 PM)stevenadams2323 Wrote: I just stated this to them saying I have checked and it isn’t there and wasn’t notified about anytbing in g other than the delivery updated to showing as delivered. Let’s see how they respond now.
Good.
Keep us updated.
Lets see what she says now. Im expecting some sort of bs. Might call them up and give a rollicking condsidering i dont have the package
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UNCOMFORTABLE TRUTHS...
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Four Years of Service
Posts: 526
Threads: 85
RE: BOX SITE GPU 08-09-2022, 12:08 PM
#16
(08-09-2022, 01:50 AM)mothered Wrote: (08-08-2022, 05:02 PM)stevenadams2323 Wrote: Lets see what she says now. Im expecting some sort of bs. Might call them up and give a rollicking condsidering i dont have the package
Don't accept any of her BS - the circumstances of the delivery are to your advantage.
We'll await your reply.
This is what the dumb bitch said 'As this has been recorded as delivered, we would need to raise an investigation with Yodel I’m afraid. This is currently underway and an update will be provided in 24-48 working hours.'
Garbage response. Had to stick it on her with the wording as shes talking to me like some mug.
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Four Years of Service
Posts: 526
Threads: 85
RE: BOX SITE GPU 08-10-2022, 10:06 AM
#18
Update:
I got an email saying they will process the claim but I will need to fill in a disclaimer form on a reciept of goods. 'I agree to co-operate with Yodel security and/or the Police in the event of any investigations into the missing items.'
Should I fill this out?
'I believe the above declaration is true to the best of my knowledge and belief. I understand
to make a false statement could lead to prosecution.'
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UNCOMFORTABLE TRUTHS...
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Four Years of Service
Posts: 526
Threads: 85
RE: BOX SITE GPU 08-10-2022, 11:06 AM
#20
(08-10-2022, 11:02 AM)mothered Wrote: (08-10-2022, 10:06 AM)stevenadams2323 Wrote: Update:
I got an email saying they will process the claim but I will need to fill in a disclaimer form on a reciept of goods. 'I agree to co-operate with Yodel security and/or the Police in the event of any investigations into the missing items.'
Should I fill this out?
'I believe the above declaration is true to the best of my knowledge and belief. I understand
to make a false statement could lead to prosecution.'
Is It an affidavit, stat dec, denial of receipt form or otherwise?
It is a ON RECEIPT OF GOODS DISCLAIMER FORM
Hope This Helps
UNCOMFORTABLE TRUTHS...
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