[Brunto]

hi everyone i have a big problem. I have used DNA several times for friends or relatives and never a problem, even for 700 euro phones. this time for a 200 euro smartphone on an account that I had never refunded I had a big problem. in practice, as always, I contacted the live chat saying it was a bla bla bla gift. open the investigation, but this time the Courier shows up at my door saying that he has received a report of non-delivery. my sister picked up the package and I spoke to the Courier saying it didn't arrive, now it's gone but I'm afraid