[Jaccmcmcnn]

They keep ignoring me everytime i open a chat regarding the matter.

Im not sure if i should just return it, or a chargeback would be possible like they have asked.

If you decide on a chargeback, the advantage Is their noncompliance to respond and resolve your questions and concerns.

Ive asked them to unblock my account to return it as well, but they also keep ignoring me and telling me that it is under investigation.

Given they've said It's being Investigated, they haven't actually Ignored you - they're waiting to finalize It and reply with the outcome.

What will happen if i attempt a chargeback. Also, would my bank question the suspicious activity due to refunding if they do investigate this matter?


Am still waiting for a response on the unblocking of my account, they keep giving me the answer of the busy schedule of the specialist team, and that I will receive a response when due, even though the initial response, denying my refund was almost instant.