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Asos DNA Aus - Printable Version

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Asos DNA Aus - Jaccmcmcnn - 08-10-2022

Looking to DNA 4 pieces of clothing worth $350 was wondering if DNA was viable for me. Fresh account no orders, courier will be auspost.

RE: Asos DNA Aus - mothered - 08-10-2022

Quote:Fresh account no orders
I strongly suggest making at least one purchase prior to hitting the SE.

Quote:courier will be auspost.
They only require a signature on delivery, so obviously fake sign It.

RE: Asos DNA Aus - Jaccmcmcnn - 08-10-2022

(08-10-2022, 12:06 PM)mothered Wrote:
Quote:Fresh account no orders
I strongly suggest making at least one purchase prior to hitting the SE.

Quote:courier will be auspost.
They only require a signature on delivery, so obviously fake sign It.

I have already done a eb for a previous order on a different account and address. Am i okay to use the same payment information for this?

RE: Asos DNA Aus - mothered - 08-10-2022

(08-10-2022, 01:10 PM)Jaccmcmcnn Wrote: I have already done a eb for a previous order on a different account and address. Am i okay to use the same payment information for this?
As long as suspicion Is not raised to the point of ASOS checking your account history, It's fine to use the same payment system.

RE: Asos DNA Aus - Jaccmcmcnn - 08-31-2022

(08-10-2022, 04:39 PM)mothered Wrote:
(08-10-2022, 01:10 PM)Jaccmcmcnn Wrote: I have already done a eb for a previous order on a different account and address. Am i okay to use the same payment information for this?
As long as suspicion Is not raised to the point of ASOS checking your account history, It's fine to use the same payment system.

I have been told that they will not be issuing a refund, and that I need to dispute it with my payment provider. I have not used paypal, should I just return it?

RE: Asos DNA Aus - mothered - 08-31-2022

(08-31-2022, 12:17 PM)Jaccmcmcnn Wrote: I have been told that they will not be issuing a refund
What's their reason for declining the claim?

RE: Asos DNA Aus - Jaccmcmcnn - 08-31-2022

(08-31-2022, 12:46 PM)mothered Wrote:
(08-31-2022, 12:17 PM)Jaccmcmcnn Wrote: I have been told that they will not be issuing a refund
What's their reason for declining the claim?

They assessed my account and told me that it is extremely rare for this to happen.

I'm assuming it's because I used the same payment info as a previous se for eb on them, although it was a different address.

RE: Asos DNA Aus - mothered - 08-31-2022

(08-31-2022, 12:48 PM)Jaccmcmcnn Wrote: They assessed my account and told me that it is extremely rare for this to happen.
What are they referring to, nonreceipt of goods?

RE: Asos DNA Aus - Jaccmcmcnn - 08-31-2022

(08-31-2022, 04:14 PM)mothered Wrote:
(08-31-2022, 12:48 PM)Jaccmcmcnn Wrote: They assessed my account and told me that it is extremely rare for this to happen.
What are they referring to, nonreceipt of goods?

Yes they are, they are saying that the issue is very rare to occur.

RE: Asos DNA Aus - mothered - 09-01-2022

(08-31-2022, 10:45 PM)Jaccmcmcnn Wrote: Yes they are, they are saying that the issue is very rare to occur.
"Rare" means that It doesn't occur often, hence It can still well and truly happen.

Ask them to provide evidence of the package personally received by you, or a household member.