[drvn]

I am trying to find it on their website even using search but nothing

It should be listed somewhere In their terms and conditions.

Enter keywords such as:

• liability/liable
  
• lost packages
  
• responsibility/responsible
  
• missing goods
  
• not received
  

haven't found it in their terms but after some googling I found out they are not responsible

[mothered]

haven't found it in their terms but after some googling I found out they are not responsible

Was It a reliable source that claimed they're not liable for lost shipments?

[drvn]

haven't found it in their terms but after some googling I found out they are not responsible

Was It a reliable source that claimed they're not liable for lost shipments?

yeah multiple frustrated customers that were waiting ages for their packages and asos did not care at all

[mothered]

yeah multiple frustrated customers that were waiting ages for their packages and asos did not care at all

Being neglected by ASOS' representatives Is one thing, not being liable for lost shipments Is quite another.

[heravinluca]

Im planning to try to SE Arc'teryx soon

What Item are you planning to SE?

I'm planning to SE one their jackets, they're pretty lightweight, around 500g if I had to guess

Thank you for reiterating the facts.

[stevenadams2323]

They are liable for loss. Only if the circumstances are not adversely affected by the customer

'We are responsible only for losses that are a natural, foreseeable consequence of our breach of these Terms and Conditions. We shall not be liable if we are prevented or delayed from complying with our obligations by anything that you (or anyone acting on your behalf) does or fails to do or due to events that are beyond our reasonable control.'

[Doomza]

@mothered I would like to SE jackets most likely,

Multiple jackets on the same shipment, or only the one?

one is enough, one TNF nuptse jacket or some jacket from arcteryx. I have no problem jigging addy/name/payment methods, I would rather DNA them then FTID

---

FTID and wait two weeks. Main issue with them is they always sell out of their jackets so fast. I'm trying to get another beta myself once they restock.

which FTID version

People overcomplicate FTID, as long as the label is edited in a way it won't get to them it will work. It's one of the easiest stores to hit when they actually have any jackets in stock.

[ksjejend]

i hit them about a year ago with a DNA and it was like 2 emails back and forth to get the refund. they just asked to check with neighbors and i said they didn’t get anything then immediately offered a refund. was for a $400 jacket

[tbfk]

necroposting - looking into Arc'Teryx EU, precisely DE or NL, will go to reship
should DNA work?
1 item, quite pricy though - 800 eur

[Allen Iverson]

Anyone know if Arc’teryx still works?