[FoxyMonkey]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

[wideputin]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

You’re chances are pretty high, banks typically don’t provide credit unless they’re confident they can win the chargeback.

[FoxyMonkey]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

You’re chances are pretty high, bxnks typically don’t provide crxdit unless they’re confident they can win the chargeback.

really? I thought it was required by law that cc companies must provide temp crxdit. Apple direct has been hard to SE recently. The cs rep on call told me to file a police report and dispute the charge with my cc company. But dont merchants have to pay a fine for chargebacks? In that case it would just be easier for them to refund directly?

[FoxyMonkey]

Bump up.

/morecharacters2888

[Blazealways]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

You’re chances are pretty high, banks typically don’t provide credit unless they’re confident they can win the chargeback.

Totally false, have you disputed a charge before?
As soon as you open a dispute, the amount gets temporarily credited

[FoxyMonkey]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

You’re chances are pretty high, bxnks typically don’t provide crxdit unless they’re confident they can win the chargeback.

Totally false, have you disputed a charge before?
As soon as you open a dispute, the amount gets temporarily crxdited

yeah the amount was applied to my account two business days after I filed the dispute. I now just hope apple does not respond to it or my bxnk just tells them to fuck off.

[Akari0967]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

Might just be me being overly cautious but i wouldnt have used the mac book until the case was solved... Anyways if they cannot find out that all that the macbook with the same s/n is in use i would say you still have a decent chance since cc companies do almost everything they can to keep you satisfied.

[FoxyMonkey]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

Might just be me being overly cautious but i wouldnt have used the mac book until the case was solved...  Anyways if they cannot find out that all that the macbook with the same s/n is in use i would say you still have a decent chance since cc companies do almost everything they can to keep you satisfied.

I really apple does not go that far. But since I am using the macbook under a different apple id, even if they do know the device is being used, what can they possibly do?

[Akari0967]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

Might just be me being overly cautious but i wouldnt have used the mac book until the case was solved...  Anyways if they cannot find out that all that the macbook with the same s/n is in use i would say you still have a decent chance since cc companies do almost everything they can to keep you satisfied.

I really apple does not go that far. But since I am using the macbook under a different apple id, even if they do know the device is being used, what can they possibly do?

That will prove that the device is being used and if they know since when they can see that its shortly after being shipped. And i might have to put on a tinfoil hat here but they might even find out the location where it got activated. But still the odds are in your favor. Its just 1 macbook and apple will not create a whole team to track this item down lmao thats just my overthinking. As i said the odds are most likely in your favor just keep the story as is and you should just get the refund

[wideputin]

Recently I attempted a macbook empty box with apple. Delivery was signed by me and delivered by Fedex, then i called apple that I received an empty macbook box with no laptop inside and no signs of tampering. They said they would do an shipping investigation, then two days later they said they were unable to issue a replacement or a refund because the delivery was successful as if I claimed DNA. I never got an email saying that they were checking on my delivery or my claim was rejected, everything was on call. I escalated the claim to a higher level of management, but then it was still denied. So I decided to file a chargeback with my cc company, I have gotten the temporary money and it has been two weeks and the dispute is still under review. I have already started using the macbook under a different apple id. Since apple now has an extended return policy, worst case i can just legit return it until Jan 8th. My question is, what are the chances I win this chargeback ? I have been a client of my cc company for 6 years and I have never done a chargeback before.

You’re chances are pretty high, banks typically don’t provide credit unless they’re confident they can win the chargeback.

Totally false, have you disputed a charge before?
As soon as you open a dispute, the amount gets temporarily credited

Yes, as a matter of fact I have. They even mentioned it when they provided the credit, although I imagine some banks may have different policies.