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Apple Direct Macbook SE filter_list
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Apple Direct Macbook SE #1
I was thinking of trying a Macbook SE directly from Apple as I have reached my limit with Amazon for SE'ing recently.

I want to try the Disposed of Faulty Item method and stage a battery leak, saying I threw the macbook away for health and safety reasons. Does anyone have any thoughts or suggestions on the success rate of this, compared to Amazon?

Thanks

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RE: Apple Direct Macbook SE #2
Quote:I want to try the Disposed of Faulty Item method
Does anyone have any thoughts or suggestions on the success rate of this, compared to Amazon?
They're both much of a muchness.

The sealed box method and the wrong Item received are also well-suited.
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RE: Apple Direct Macbook SE #3
(05-01-2022, 03:53 AM)mothered Wrote:
Quote:I want to try the Disposed of Faulty Item method
Does anyone have any thoughts or suggestions on the success rate of this, compared to Amazon?
They're both much of a muchness.

The sealed box method and the wrong Item received are also well-suited.
I heard DNA works 50/50??

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RE: Apple Direct Macbook SE #4
(05-01-2022, 04:29 AM)Jayxz18 Wrote: I heard DNA works 50/50??
Don't hit the DNA with Apple.

They'll claim they're not responsible for loss of goods In transit, and ask you to deal directly with the carrier. It can be a very lengthy and arduous claims process.
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RE: Apple Direct Macbook SE #5
(05-01-2022, 04:36 AM)mothered Wrote:
(05-01-2022, 04:29 AM)Jayxz18 Wrote: I heard DNA works 50/50??
Don't hit the DNA with Apple.

They'll claim they're not responsible for loss of goods In transit, and ask you to deal directly with the carrier. It can be a very lengthy and arduous claims process.

I've recently hit them with DNA and it worked without any problem or complications. I did buy it via my Apple ID and it has a iPhone connected to it so maybe that is why.

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RE: Apple Direct Macbook SE #6
(05-01-2022, 05:37 AM)Leonidas76 Wrote: I've recently hit them with DNA and it worked without any problem or complications. I did buy it via my Apple ID and it has a iPhone connected to it so maybe that is why.
Or perhaps the representative approved the claim at his/her discretion. There are many reasons why claims are approved/declined.

My previous post Is based on reps who follow protocol, and work strictly by the book during the claim's assessment.
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RE: Apple Direct Macbook SE #7
(05-01-2022, 10:03 AM)mothered Wrote:
(05-01-2022, 05:37 AM)Leonidas76 Wrote: I've recently hit them with DNA and it worked without any problem or complications. I did buy it via my Apple ID and it has a iPhone connected to it so maybe that is why.
Or perhaps the representative approved the claim at his/her discretion. There are many reasons why claims are approved/declined.

My previous post Is based on reps who follow protocol, and work strictly by the book during the claim's assessment.

I have decided to do a Macbook SE from BestBuy instead of directly through Apple. I will keep you posted on the results.

DNA is not an option as signature is required upon arrival. I don't feel confident in my ability to pull off the Sealed box method with macbook (I don't know how to do it), so I will probably stage a battery leak and claim faulty item.

Thanks

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RE: Apple Direct Macbook SE #8
(05-01-2022, 04:10 PM)rumham6969 Wrote: I have decided to do a Macbook SE from BestBuy

DNA is not an option as signature is required upon arrival.
A signature Is a useless form of verification.

Anyone could've signed, even the driver - which I've witnessed many times through FedEx and DHL.
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RE: Apple Direct Macbook SE #9
(05-01-2022, 04:28 PM)mothered Wrote:
(05-01-2022, 04:10 PM)rumham6969 Wrote: I have decided to do a Macbook SE from BestBuy

DNA is not an option as signature is required upon arrival.
A signature Is a useless form of verification.

Anyone could've signed, even the driver - which I've witnessed many times through FedEx and DHL.

So you think DNA is possible even if I sign for it? I feel DNA for such a valuable item would definitely trigger a large investigation and I'd need a police report, etc which I'd rather avoid.

Out of DNA, leaky battery, and sealed box, which method would you recommend here? Thanks

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RE: Apple Direct Macbook SE #10
(05-01-2022, 04:33 PM)rumham6969 Wrote: So you think DNA is possible even if I sign for it?
Absolutely.

Remain adamant that you didn't sign for the delivery. Be sure to obviously fake It, and the name Is somewhat legible. As such, when It's cross-checked, the name will not correspond with yours, therefore the signature does not belong to you.

(05-01-2022, 04:33 PM)rumham6969 Wrote: I feel DNA for such a valuable item would definitely trigger a large investigation and I'd need a police report, etc which I'd rather avoid.
The DNA tends to trigger an Investigation on almost every occasion, even with low value Items.

As for the PR, It's only required to move forward with the claim, so there's no cause for concern.

(05-01-2022, 04:33 PM)rumham6969 Wrote: Out of DNA, leaky battery, and sealed box, which method would you recommend here?
It's almost a certainty they'll request the return, hence the leaking battery Is often a lengthy process.

In terms of the sealed box, you're not Initiating a claim, but rather (seemingly) sending back a legit return. If there's no signs of tampering whatsoever with the resealed packaging, It has a very good success rate.
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