[Andrea Bags]

My friend's and sibling's account have been closed by Amazon and they don't do refunds the only thing I can think of is they sent me stuff as gifts in the past 6 months could this be it? Says their accounts were linked but that can't be true I never logged in or used their accounts

[Ordnael92]

That's crazy.
Did they ask for an explanation on such an abrupt measure?

[Andrea Bags]

That's crazy.
Did they ask for an explanation on such an abrupt measure?

the copy and pasted responses they send like I've reviewed your e-mail, and I understand you're concerned about your account being closed. While I know you're disappointed with our stance on this matter, I want to assure you the information you received is correct. We've found your account is directly related to another account which has been previously closed due to the violation of our policies.

[Andrea Bags]

anyone had something like this happen?

[rumham6969]

I just had my Amazon account closed the other day even though I haven't attempted an SE in multiple months. It was out of the blue. Upon reaching out, they instantly reversed the decision and reopened my account. Very strange

[mothered]

Says their accounts were linked but that can't be true I never logged in or used their accounts

Stating the obvious, did you ask for evidence of multi-accounting?

[Andrea Bags]

Says their accounts were linked but that can't be true I never logged in or used their accounts

Stating the obvious, did you ask for evidence of multi-accounting?

yes they say they can't share their method of linking

[mothered]

yes they say they can't share their method of linking

You're not requesting to disclose their method, but rather to provide evidence of multi-accounting.

[Andrea Bags]

yes they say they can't share their method of linking

You're not requesting to disclose their method, but rather to provide evidence of multi-accounting.

exactly but they copy and paste same response

[mothered]

exactly but they copy and paste same response

Typical of Amazon's pea-brain reps.

Request an escalation.