[investigates]

Hello,

Amazon just refunded me for a laptop. However, I have not yet returned the product. But I received the refund. Can I keep the laptot? What's going to happen ? The order tracking indicates that I must "return the product once it has been delivered". The price is 1119€.

Thanks for you advice

[mothered]

What did your last conversation with the rep Involve?

Was there any mention of the return?

[investigates]

This order was deliver in a amazon locker.
And I went to pick up the order from the locker after I received the refund.

So the refund was made in return for the carrier picking up the order from the locker.

I don't know if I'm clear.

[mothered]

So the refund was made in return for the carrier picking up the order from the locker.

Was this arrangement specifically Instructed by Amazon?

[investigates]

Yes, I told them I didn't want my order anymore. That it should have been returned automatically from the locker since it had been there for more than 3 days. That I didn't understand why it hadn't happened.
They then refunded my order. But this morning, when I went to pick up for another order in the locker, the laptop was still there so I pick up it.

[mothered]

But this morning, when I went to pick up for another order in the locker, the laptop was still there so I pick up it.

Understood.

Are there any cameras monitoring the lockers?

[investigates]

But this morning, when I went to pick up for another order in the locker, the laptop was still there so I pick up it.

Understood.

Are there any cameras monitoring the lockers?

Yes there is

But It was a box. The laptopt was inside the box so we can't see it

[mothered]

But this morning, when I went to pick up for another order in the locker, the laptop was still there so I pick up it.

Understood.

Are there any cameras monitoring the lockers?

Yes there is

But It was a box. The laptopt was inside the box so we can't see it

Are there any distinct markings on the box that Identify It as the laptop In question?

[synriz]

Cancel your bank card so they won't be able to recharge the amount to the card when they eventually see that youve picked it up

[mothered]

Cancel your bank card so they won't be able to recharge the amount to the card

You can still be charged via an offline outstanding payment request.