Amazon policy warning 01-08-2019, 08:51 PM
#1
Hi,
Just received this from amazon. What do I do?
We noticed that you have requested refunds for a large number of orders because you reported that you did not receive your package.
We understand that occasional problems with orders are expected in the normal course of business. However, the unusually high number of lost orders that you have reported exceeds this occasional expectation.
When we see unusual account activity like this, we review each account on a case-by-case basis to determine if additional action or account closure is necessary. As a result, we can no longer compensate you for any additional issues with your shipments. If this problem continues, we may not allow you to buy on our site.
You can view our Conditions of Use & Sale here:
www.amazon.co.uk/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=201909000
We would like to work with you to resolve any issues you might be experiencing with our service, so that we can ensure future orders arrive without incident. We understand that lost shipments are inconvenient, and we want to make sure that our customers receive the products they purchase from Amazon.co.uk.
If there is a problem with orders being delivered to a specific address, you may wish to specify an alternative address.
If you believe you may have received this message in error, or if you would like to clarify your order activity, please respond to this email within 30 days.
Just received this from amazon. What do I do?
We noticed that you have requested refunds for a large number of orders because you reported that you did not receive your package.
We understand that occasional problems with orders are expected in the normal course of business. However, the unusually high number of lost orders that you have reported exceeds this occasional expectation.
When we see unusual account activity like this, we review each account on a case-by-case basis to determine if additional action or account closure is necessary. As a result, we can no longer compensate you for any additional issues with your shipments. If this problem continues, we may not allow you to buy on our site.
You can view our Conditions of Use & Sale here:
www.amazon.co.uk/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=201909000
We would like to work with you to resolve any issues you might be experiencing with our service, so that we can ensure future orders arrive without incident. We understand that lost shipments are inconvenient, and we want to make sure that our customers receive the products they purchase from Amazon.co.uk.
If there is a problem with orders being delivered to a specific address, you may wish to specify an alternative address.
If you believe you may have received this message in error, or if you would like to clarify your order activity, please respond to this email within 30 days.
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