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+--- Thread: Amazon policy warning (/Thread-Amazon-policy-warning)
Amazon policy warning - tester123 - 01-08-2019
Hi,
Just received this from amazon. What do I do?
We noticed that you have requested refunds for a large number of orders because you reported that you did not receive your package.
We understand that occasional problems with orders are expected in the normal course of business. However, the unusually high number of lost orders that you have reported exceeds this occasional expectation.
When we see unusual account activity like this, we review each account on a case-by-case basis to determine if additional action or account closure is necessary. As a result, we can no longer compensate you for any additional issues with your shipments. If this problem continues, we may not allow you to buy on our site.
You can view our Conditions of Use & Sale here:
www.amazon.co.uk/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=201909000
We would like to work with you to resolve any issues you might be experiencing with our service, so that we can ensure future orders arrive without incident. We understand that lost shipments are inconvenient, and we want to make sure that our customers receive the products they purchase from Amazon.co.uk.
If there is a problem with orders being delivered to a specific address, you may wish to specify an alternative address.
If you believe you may have received this message in error, or if you would like to clarify your order activity, please respond to this email within 30 days.
RE: Amazon policy warning - Razer896 - 01-08-2019
Open a new account that doesn't use any of the info on that account. No more SEing on that account.
RE: Amazon policy warning - tester123 - 01-08-2019
(01-08-2019, 09:12 PM)Razer896 Wrote: Open a new account that doesn't use any of the info on that account. No more SEing on that account.
I've had a word with them, most of the complains and refunds on this account were not because of SEing to begin with. Don't even think I've even SEed on this account, did my SEs with other companies. They've said they've launched an investigation that will last 48hrs. Any idea what happens with these "investigations"?
RE: Amazon policy warning - mothered - 01-09-2019
(01-08-2019, 09:20 PM)tester123 Wrote:(01-08-2019, 09:12 PM)Razer896 Wrote: Open a new account that doesn't use any of the info on that account. No more SEing on that account.
I've had a word with them, most of the complains and refunds on this account were not because of SEing to begin with. Don't even think I've even SEed on this account, did my SEs with other companies. They've said they've launched an investigation that will last 48hrs. Any idea what happens with these "investigations"?
It's a standard generated message, Issued when Inconsistent activity Is detected on a given account.
If you haven't SE'd nor violated their terms and all claims were/are legit, then you have nothing to worry about. The Investigation should determine this.