[center2599]

Hey, I ordered a CPU from amazon.nl of which I'm planning to do a DNA on but I'm facing an issue now. A housemate ordered something 2 days ago of which the delivery day was today, and I purposely placed my order yesterday as the stated delivery day was tomorrow, so that our orders wouldn't arrive at the same time. However, it turns out they both arrived at the same time today.
Will there be a high chance of failing if I would go ahead with the DNA? Wouldn't it be suspicious if my housemates order went all fine and that mine hasn't received at all, even though both tracking shows they both arrived at a similar time?

Thanks!

[mothered]

I ordered a CPU from amazon.nl

What Is the precise weight?

However, it turns out they both arrived at the same time today.

Were both packages delivered by the same driver as a single consignment?

[center2599]

I ordered a CPU from amazon.nl

What Is the precise weight?

0.16 kilograms

However, it turns out they both arrived at the same time today.

Were both packages delivered by the same driver as a single consignment?

Sorry, I'm not sure what you mean with that. Both packages were scanned and delivered at the same moment, by the same driver. I don't think they are seen as a single shipment. Also, due to covid, DHL makes their drivers sign the package on behalf of the recipient, so nothing was asked. My housemate's package, though, didn't need a sign anyway because it was a cheap item he ordered. The packages were handed off to him if that matters, I wasn't home.

[mothered]

Sorry, I'm not sure what you mean with that. Both packages were scanned and delivered at the same moment, by the same driver.

That's what I wanted to clarify.

You can DNA both, but not one or the other. That Is, given both arrived at precisely the same timeslot In the one shipment, you've either received the entire consignment, or you haven't.

[center2599]

Little follow up, the customer support said that sometimes, it can happen that DHL (in the netherlands) accidentally scans their packages too early when it’s busy, causing them to be marked as delivered while they’re still at the depot or delivery truck, and that the majority will be eventually delivered when this happens.

She asked me if I would be okay with waiting until Tuesday, to prevent that if my missing package were to be delivered, I wouldn’t have to send the replacement back. I said yes to that, and that I’m a patient guy lol. to make the situation seem genuine I guess… But I wonder if I should’ve said no, and that I really needed to get my pc in order asap. Well we’ll see

[mothered]

She asked me if I would be okay with waiting until Tuesday, to prevent that if my missing package were to be delivered, I wouldn’t have to send the replacement back. I said yes to that, and that I’m a patient guy lol. to make the situation seem genuine I guess… But I wonder if I should’ve said no, and that I really needed to get my pc in order asap.

You did the right thing by complying with their recommendation to wait.

As such, It does not raise any suspicion whatsoever.

[center2599]

Seems like I got someone grumpy on the chat, unlike last time. Literally just said "I'm going to forward your case. Any questions?".
Anyways, I got a mail from them with a form that I have to fill, print out and sign by pen, and then scan. Is this normal? The form is a declaration stating that I haven't received the goods, and that I'm aware of the criminal consequences of making a false written statement.

[center2599]

Follow up; Just got an e-mail stating that they'll refund me!

[mothered]

Follow up; Just got an e-mail stating that they'll refund me!

Great to read.

A job well done on your end.