Four Years of Service
Posts: 109
Threads: 8
RE: Amazon, newly released product 05-27-2022, 02:05 AM
#18
Hi folks,
I just wanted to provide an update on this SE.
I went with the wrong item received method. Wrong item was ordered from a different account, using different card, delivered to different address. After receiving the headphones, I made a call to CS and told them when we opened the package, there was a different item in there. They transfer me to another department and the rep told me they will send me an email and asks to reply back to that email with a photo of the wrong item (showing the label) as well as the shipping label and box it came with. After replying to the email with said proof, i called back to CS, they confirmed and asks if i want the refund via original payment method of AZM GC. They asks that i return the wrong item and emailed me a return label.
The confirmation email on the return label says the refund will be issued within 7 days after the they receive the item. I think this is an atuomated message. Refund should be issued once carrier scans the package.
Thanks again for all the wonderful advice.
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Four Years of Service
Posts: 85
Threads: 2
RE: Amazon, newly released product 05-27-2022, 07:47 AM
#19
(This post was last modified: 05-27-2022, 07:47 AM by ShubhamS11.)
Everything I post here is fictional. Anything mentioned on my posts that corresponds to events happened in real life are coincidental.
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