[nightmare87]

how do you go about the wrong item recieved

In a nutshell, purchase the wrong Item from the same company on a different account, and sent to another address.

When they request the return, send the wrong Item. They'll see that It's part of their Inventory and assume the Incorrect Item was dispatched and Issue a refund/replacement thereafter.

does the item have to be somewhat related to the item you ordered so say i got the package with the ipad and apple pen id say the ipad was missing then use a tablet as the wrong item

Everything posted here is purely fictional if it relates to any events then its just purely coincidental