[ShubhamS11]

Hey guys, need a little help. THIS WAS NOT AN SE AT ALL.

I did alot of SE's from my AZ account. Then received mail from ofm...after which i stopped. Last SE was in last week of Feb'2022.

After that i was using my account for personal & legit purchases.

I bought a Mech-keyboard XPG Summoner, from amazon 5days ago which was delivered today. To the least of my expectations, amazon delivered USED RAZOR Black Widow Board Inside XPG Summoner's Packing, from what i can guess i t was probably SWITCHROOO-Returned by someone else before me since the XPG's box has 2 extra label's on it. 1 badly torn & other one had another white paper sticked on to it to hide the previous label under it.
I went to customer support, shared pictures & heard the worst from worst ever support till now. Rep said in last one year i've taken a lot of refunds & my account has continued issues on it, and that he is starting an investigation(and that i have to contact them after 3days) for this particular order( + they will go legal against guilty parties), the previous refund's i've taken & also "investigation" ON MY ACCOUNT. I'm not sure what all they can find but i'm legit scared.

Additional Info: I just did the math, in past 1 year I've SE'd them almost about $1500 worth in INR. Any other refunds apart from the mentioned value were legit returns!

Any inputs from experience holder(s) here that what all could happen?
@mothered Will they accept my this particular return/replacement/refund(Or I'll have to bear the loss here), it was a legit order for my home use at 1st but accidently i got into this mess, any sort of help or inputs please?
I'm legit scared this time as *Already mailed to Jeff on both his Mail-ID available in public domain.*
What all things right or wrong can go? Will they ban me? Will they take this return? What if they reject or refuse my return request?