Amazon.de Refund 04-11-2019, 11:02 PM
#1
So I've been refunded for my Amazon.de order and I paid with my CC but the rep refunded it into my Gift Card Balance... Is there anyway to fix that?
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RE: Amazon.de Refund 04-12-2019, 11:59 AM
#3
The rep should've refunded It Into the payment system that was used to make the purchase, In this case, your credit card.
Call back and ask him/her to correct It.
Call back and ask him/her to correct It.
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RE: Amazon.de Refund 04-12-2019, 06:57 PM
#4
(04-12-2019, 11:59 AM)mothered Wrote: The rep should've refunded It Into the payment system that was used to make the purchase, In this case, your credit.
Call back and ask him/her to correct It.
My refunder said he went into the live chat and that the rep passed it on to the supervisors but I still had my gift balance, so I was a bit curious. So I just went into live chat and got it done myself and my gift balance was removed and they have processed a refund into my original payment method.
RE: Amazon.de Refund 04-13-2019, 03:46 AM
#5
(04-12-2019, 06:57 PM)winter2k Wrote:(04-12-2019, 11:59 AM)mothered Wrote: The rep should've refunded It Into the payment system that was used to make the purchase, In this case, your credit.
Call back and ask him/her to correct It.
My refunder said he went into the live chat and that the rep passed it on to the supervisors but I still had my gift balance, so I was a bit curious. So I just went into live chat and got it done myself and my gift balance was removed and they have processed a refund into my original payment method.
Very good to read that you've sorted It out.
It's always good practice, to first contact those responsible for the error.
